Salesforce Salesforce Certifications EDUCATION-CLOUD-CONSULTANT Questions & Answers

• Question 91:

  The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.

  What account model should the consultant select?

  A. Standard Account

  B. Person Account

  C. Household Account

  D. Administrative Account

  Correct Answer: D

• Question 92:

  A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations officewants to work with every department.

  Which Salesforce environment strategy should the consultant recommend?

  A. One Salesforce environment for Recruitment and a separate Salesforce environment for the other business units

  B. Separate Salesforceenvironments for each business unit

  C. One Salesforce environment for all business units

  D. One Salesforce environment for Alumni Relations and a separate Salesforce environment for the other business units

  Correct Answer: C

• Question 93:

  An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal. Which feature should the consultant recommend to meet the requirement?

  A. Email to Case

  B. Success Teams

  C. Advising Pools

  D. Early Alerts

  Correct Answer: D

• Question 94:

  A consultant is working with a customer who already usesSalesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment.

  Which two locations can the consultant visit to install EDA in the existing environment?

  Choose 2answers.

  A. Salesforce.org website

  B. EDA repository in GitHub

  C. Partner Community

  D. Salesforce AppExchange

  Correct Answer: BD

• Question 95:

  A partner wants to self-certify thatits app complies with Education Data Architecture (EDA) readiness. The partner needs to certify that its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and

  abides by conventions for key EDA objects.

  What are two key objects used with EDA?

  Choose 2 answers.

  A. Opportunity

  B. Affiliation

  C. Account

  D. Attribute

  Correct Answer: BC

• Question 96:

  How should a consultant document risk for a customer in an Education Cloud implementation?

  A. Configure an Early Alert to notify stakeholders.

  B. Maintain a project health dashboard.

  C. Recommend a Center of Excellence.

  D. Share Salesforce resourceswith the customer.

  Correct Answer: A

• Question 97:

  A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education DataArchitecture (EDA). Advisors need to see a student's primary course of study. Which object in EDA indicate a student's major?

  A. Education History

  B. Relationship

  C. Program Plan Requirement

  D. Program Enrollment

  Correct Answer: D

• Question 98:

  The Executive Education department plans to use the Education Data Architecture (EDA) for prospective and current students. The system admin wants to map prospects and students' employers to the standard Account field in Salesforce. Which two actions should theconsultant recommend instead? Choose 2 answers

  A. Populate the employer Affiliation record in the Primary Business Organization field.

  B. Select Administrative as the Default Account Model in EDA Settings.

  C. Populate the employer Account record in the Primary Business Organization field.

  D. Select Organization as the Default Account Model in EDA Settings.

  Correct Answer: CD

• Question 99:

  A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality. What should the consultant recommend to meet this requirement?

  A. Campaigninfluence

  B. Campaign member

  C. Parent campaigns

  D. Campaign hierarchy

  Correct Answer: A

• Question 100:

  During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout. What is the impact of creating a Contact without a parent Account?

  A. Contacts are private only to the record owner, andinaccessible to other users.

  B. Contacts are at risk of ownership data skew, which may result in performance issues.

  C. Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.

  D. Contacts are publicto all users, potentially sharing sensitive data.

  Correct Answer: C