Salesforce Salesforce Certifications EDUCATION-CLOUD-CONSULTANT Questions & Answers

• Question 81:

  Recruitment Staff want to use their university login when accessing Salesforce. Which identity management feature should the consultantuse?

  A. Named Credentials

  B. Two-factor Authentication

  C. Social Sign-On

  D. Single Sign-On

  Correct Answer: D

• Question 82:

  A university dean wants to refer students for summer engineeringinternships and requests a list of people who earned high final scores in the Intro to Civil Engineering class. Which objects should the consultant include in the report?

  A. Program Enrollment with Contact

  B. Term Grades with Contact

  C. Education History with Account

  D. Course Connections with Academic Program

  Correct Answer: B

• Question 83:

  A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing. Which item should be excluded from the testing scope?

  A. User experience in production

  B. Large data volumes

  C. Data load simulation

  D. Averageversus peak performance

  Correct Answer: A

• Question 84:

  Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have manage. They want to send mass emails to constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.

  Which solution should consultant recommend?

  A. foundationConnect

  B. Salesforce Inbox

  C. Pardot

  D. Marketing Cloud

  Correct Answer: D

• Question 85:

  Staff in Continuing and Professional Education use Salesforce and Pardot for marketingand management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.

  Which datamanagement strategy should the consultant recommend for course payment information?

  A. Migrate course payments to pardot and Salesforce.

  B. Manage course payments in the transaction system and Pardot.

  C. Manage course payments in the transaction system.

  D. Integrate course payments from Salesforce to the transaction system.

  Correct Answer: D

• Question 86:

  A high school recently implemented the K-12 Architecture Kit and wants to track student absences from class andmidyear grades.

  Which two objects should the consultant use to address these requirements?

  Choose 2 answers.

  A. Behavior Involvement

  B. Program Enrollment

  C. Term Grade

  D. Attendance Event

  Correct Answer: BD

• Question 87:

  The director of advising wants to better understand why students aremeeting with their advisors. Which Advisor Link Feature should the consultant include in a report?

  A. Success Plan Type

  B. Alert Reason

  C. Appointment Topic

  D. Case Status

  Correct Answer: B

• Question 88:

  The Advancementoffice is replacing its old CRM system with Salesforce. After creating its technology roadmap and fundraising timeline, the new Salesforce environment may go live during a major capital fundraising campaign. Which critical factor should the consultantidentify?

  A. Resource availability

  B. Technical complexity

  C. Staff cross-training

  D. Cost of the implementation

  Correct Answer: C

• Question 89:

  A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in their existing Salesforce environment.

  What are two considerations the consultant should discuss with the institution?

  Choose 2 answers

  A. Use EDA record types for student contacts and lead management.

  B. Person Accounts are unsupported in EDA.

  C. Person Accounts can only be merged withAdministrative Accounts.

  D. A support ticket is required to disable Person Accounts.

  Correct Answer: AB

• Question 90:

  A university's Study Abroad office getting ready to implement Salesforce to streamline internal processes. In thepast, most of the work was done using spreadsheets and paper. The office is unsure which metrics to use to determine whether

  the implementation project is successful.

  Which two metrics should the consultant recommend?

  Choose 2 answers.

  A. Percentage of staff logins each month

  B. Volume of emails to the office

  C. Time saved when creating business reports

  D. Number of student phone inquiries

  Correct Answer: BC