To reduce the risk of installing unapproved or possibly malicious apps on a smartphone, a user should:
A. Download apps from a user-supported community.
B. Use a search engine to identify safe apps.
C. Update the firmware to the latest version.
D. Utilize the vendor-provided app store.
A user wants to run a major update on a laptop. Which of the following should be considered before running any major updates?
A. Restore folders from back up
B. Change administrator account password
C. Back up important folders
D. Print all personal documents
A printer is migrated between offices. All the wires are connected properly, but the new workstation cannot find the printer. Which of the following should the technician install?
A. OS
B. Updates
C. Drivers
D. Application
A student wishes to share contacts with another student's mobile device. Which of the following would be the easiest method to use?
A. Network attached storage
B. Bluetooth sharing
C. Local hard drive
D. Peer-to-Peer network
An end-user has 16GB of RAM installed on a computer system.
Which of the following describes why the OS only uses a maximum of 4GB of RAM?
A. The operating system is 16-bit.
B. The computer has corrupted RAM.
C. The computer has a defective motherboard.
D. The operating system is 32-bit.
E. The computer has a virus.
When applying ergonomics to a workstation area, which of the following are the MOST important to consider? (Select TWO).
A. Proper sitting position
B. Amount of time computer will be used
C. Clarity of the display
D. Proper keyboard and mouse height
E. Number of speakers in sound system
F. Brightness and contrast of the display
Which of the following are considered input devices for a computer? (Select TWO).
A. Mouse
B. Printer
C. Speakers
D. Microphone
E. Monitor
Which of the following protocols is used to secure communications between sender and receiver?
A. SIP
B. SNMP
C. SSL
D. SMTP
A user, Ann, is experiencing slow browsing on a website she frequently visits that displays constant pop-up ads.
Which of the following is the MOST likely cause?
A. The browser is incompatible with the website
B. The workstation has been infected with malware
C. The website is not secured by SSL
D. The certificate of the website has expired
Which of the following is a common characteristic of open source software?
A. Update cycles are dictated by the manufacturer
B. Modifications to core functionalities are made by the manufacturer
C. Can only run on certain manufacturer processors
D. Can be fully modified by the user
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