Universal Containers provides prompt service and has multiple service levels (or different customers Over 50% of Service Appointments are created on the sameday they need to be completed As a result, a Technician's daily schedule can change multiple times throughout the day
What method of dispatching should a Consultant recommend implementing?
A. Automatically Dispatch Service Appointments using Drip Feed.
B. Automatically run Optimization Background Job every hour.
C. Automatically schedule unscheduled services to available Resources
D. Automatically change the status to Dispatched of all Service Appointments.
Universal Containers has enabled Field Service Lightning and is looking to enable Entitlements for Work Orders. What should a Consultant take into consideration?
A. Creating Entitlements for Cases and Work Orders must beseparated.
B. Managing page layouts and validation rules can be done in Salesforce Lightning
C. Managing page layouts and milestone trackers can be done in the Salesforce mobile app.
D. Creating Entitlements for Work Orders requires Lightning to be enabled.
A client wants to deconstruct a monolithic application into a set of microservices The microservicesrequire securer direct peer-to-peer communications. Which Heroku Enterprise features should an Architect recommend? Choose one answer
A. Heroku Private Spaces and Apache Kafka on Heroku
B. Shield Private Spaces and Heroku Shield Connect
C. Heroku Private Spaces and Internal Routing.
D. Heroku Private Spaces and Private Space VPN connections.
Which 2 users can remove an applicationfrom a Heroku Enterprise Team?
A. An administrator of the Enterprise Team
B. A user with the "manage" permission for the app
C. A user with the "deploy" permission for the app
D. A user with the "operate" permission for the app
UniversalContainers (UC) has an on-permise application for reporting damage to their shipments. They want to migrate the application to Heroku. The damage reporting process includes uploading one or more pictures to the application which temporarily stores them onthe local system. After the report is submitted, a case is created in UC's Salesforce org for processing, amd the images are deleted from the file system. The application's configuration is read from environment variables that are specified in the system user's profile. The application writes its logs to rotating files using an open-source library. Which two recommendations should an Architect make to ensure that the application runs correctly on Heroku? Choose 2 answers.
A. Load the application's configuration from its source code instead of using environment tables
B. Use an external object storage service for temporary image uploads
C. Run the application in a Private Space to enable communication with UC's Salesforce org
D. WritP Inns tn stdmit instead nf writinn thpm tn the flip svstpm
A client wants to create a secure network connection between Heroku applications running in a Private Space and an AWS VPC. Which Heroku feature should an Architect recommend to create the connection?
A. Internal Routing
B. Private Space Peering
C. Private Space VPNconnections
D. Heroku Connect
A customer runs Production Check on an application from the Dashboard. Which two runtime issues does it check for? Choose 2 answers.
A. Worker dyno scale: ensuring at least 1 worker dyno is available.
B. Dyno redudancy: ensuring at least 2 web dynos are available
C. CDN ensuring a CDN is available to the web dynos
D. Production-tier database: ensuring aproduction-tier database is being used
Universal Containers wants to reduce their mean-time-to-service
Which three Field Service process should a Consultant recommend to accomplish this goal? (Choose three )
A. Knowledge Base
B. Customer Entitlements
C. Adjust Scheduling Policy
D. Dispatching
Universal Containers has 3 Heroku apps in its microservicesand requires that logs for all of the apps be stored in the same location for analysis and alerting purposes. How would they achieve this?
A. Send logs from each app to their own Heroku redis Store, and then combine all logs in a fourth master store.
B. Set up the 3 apps as producers for Apache Kafka on Heroku and save their logs to Kafka
C. Set up a file on the filesystem and share it with all the apps
D. Install a logging add-on for one app and attach it to the other two apps
A healthcare client is creating a web portal for their customers on Heroku, which is sourced from a Salesforce instance. Some of the Salesforce data they wish to display falls under HIPAA compliance, and their auditors have determined this
data must be stored encrypted- at-rest. To satisfy this requirement, they have enabled Platform Encryption on Salesforce.
They are investigating Heroku Shield Private Spaces, Shield Dynos, Shield Postgres, and Shield HerokuConnect.
How will Shield Heroku Connect interact with the encrypted fields in Salesforce?
A. Shield Heroku Connect will be able to access only cypher text in the fields from Salesforce. They will need to import the encryption key from Salesforce to decrypt to store in Shield Postgres.
B. Shield Heroku Connect will be able to synchronize data from fields in Salesforce without additional customization, but any writes will need to be encrypted using the Salesforce encryption key first before being written.
C. Shield Heroku Connect requires customization on the Salesforce side to decrypt the data before transmitting to Heroku.
D. Shield Heroku Connect will be able to synchronize data bidirectionally without additional customization.
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