Salesforce Salesforce Certifications HEROKU-ARCHITECT Questions & Answers

• Question 31:

  A Field Technician from UniversalContainers arrived onsite for an appointment, and unfortunately the customer was not present UC wants to ensure they cantrack these customer no-show events for future process improvement

  What process should a Consultant recommend to handle this situation?

  A. Set the existing Service Appointment status to Complete; Create a new Work Order and Service Appointment for the follow-up trip.

  B. Set the existing Service Appointment status to Cannot Complete: Create a new Work Order Line Item for the follow-up trip

  C. Set the existing Service Appointment status to Cannot Complete; Create a new Service Appointment against the same Work Order for the follow-up trip.

  D. Set the existing Service Appointment status to In Progress; Create a new Work Order and Service Appointment for the follow-up trip.

  Correct Answer: C

• Question 32:

  Universal Containers has an app deployed on Heroku that is now required to handle high- volume message processing. What should an Architect recommend to fulfill this new requirement?

  A. Create a custom buildpack

  B. Configure a Heroku button

  C. Provision an Apache Kafka onHeroku add-on

  D. Add Heroku Redis

  Correct Answer: C

  https://www.heroku.com/tech-sessions/get-started-with-apache-kafka

• Question 33:

  Which two statements describe characteristics of Private Space Logging? (Choose two.)

  A. Log entries are forwarded as HTTPS POST requests.

  B. Log entries are collated and forwarded by Heroku's Logplex router.

  C. Log entries can be forwarded to up to threelogging services.

  D. Log entries can be forwarded to only one logging service.

  Correct Answer: AC

• Question 34:

  Salesforce Connect custom adapters support: A. Search

  B. Cross-object relationships

  C. All of these

  D. Data paging

  Correct Answer: C

• Question 35:

  Which two features of the Heroku platform require Private Spaces? Choose 2 answers.

  A. Automated Certificate Management

  B. Apache Kafka on Heroku

  C. Internal Routing

  D. Trusted IP ranges

  Correct Answer: BD

  https://devcenter.heroku.eom/articles/private-spaces#trusted-ip-ranges

• Question 36:

  Universal Containers (UC) wants to better understand their service business and Field Service Technician teams' schedules. A Consultant suggested UC start toforecast and plan. Which two abilities does forecasting and planning provide? (Choose two )

  A. More accurately assign Work Orders based on skills.

  B. Proactively adjust to demand fluctuations.

  C. Proactively adjust Service Contracts

  D. More consistently meet customer response times

  Correct Answer: BD

• Question 37:

  Universal Containers (UC) wants to allow itsdevelopers to only use certain add-ons. UC enables Add-on Controls for Enterprise Teams and adds the add-ons they wish to allow to the list. There is an existing set of add-ons attached to

  applications, which are NOT on the list.

  What happens to these add-ons?

  A. They are deleted, and all data is backed up and saved.

  B. They are added to the allowed add-ons list.

  C. They are added to the exception list and not affected.

  D. They are flagged for removal, and the developers are notified.

  Correct Answer: D

  https://devcenter.heroku.com/articles/addon-controls

• Question 38:

  According to the Twelve-Factor methodology, which best practice helps minimizethe gap between development and production?

  A. Using the same backing services in all of an application's environments.

  B. Configuring application logging to write stdout.

  C. Executing long-running tasks as background processes.

  D. Writing processes that are fast to start up and gracefully shut down

  Correct Answer: A

  https://devcenter.heroku.com/articles/internal-routing

• Question 39:

  Universal Containers provides multiple service types (i.e., Installation, Maintenance, Break/Fix, etc.) Each service requires a variety of skills and certifications inorder for a resource to excel Which two configurations should a Consultant implement to meet this requirement? (Choose two )

  A. Use Work Types with Required Skills

  B. Assign the appropriate Skills to Resources

  C. Create Multiple Work Orders Line Items per service.

  D. Select the relevant Work Types for each Resource

  Correct Answer: AB

• Question 40:

  Universal Containers (UC) has configured SSO for their Heroku EnterpriseTeam using an identity provider (IdP). When a new employee joins the company, how should their Heroku account be created?

  A. A Heroku account is created for the employee automatically the first time they log in to Heroku via SSO.

  B. The employee shouldcreate a new Heroku account with the exact email address listed in their IdP record.

  C. No account creation is required, because all SSO users in a particular Enterprise Team are associated with a single Heroku account.

  D. An administrator of the Enterprise Team creates the Heroku account with the exact email address listed in the employee's IdP record.

  Correct Answer: A

  https://devcenterheroku com/artJcles/using-sso-services-with-heroku#end-user-account-creation-and-removal