Salesforce Salesforce Certifications HEROKU-ARCHITECTURE-DESIGNER Questions & Answers

• Question 151:

  A client has data in a production Heroku Postgres database, and needs to quickly get access to a subset of that data for reporting needs. Which two features does Heroku Dataclips provide to enable this? (Choose two.)

  A. JSON export of query results, with CORS support

  B. CSV export of query results

  C. A simple REST API access to query results

  D. Postgres dump file of query results

  Correct Answer: AB

  Reference: https://www.heroku.com/podcasts/codeish/8-sharing-data-with-dataclips

• Question 152:

  A client is creating a new API application. The app should only be accessible from other apps that they deploy to Heroku. Also, traffic between the other apps and the API should not transit the public internet.

  Which solution should an Architect recommend to meet these requirements?

  A. Create the application in a Private Space with default options.

  B. Create the application in a Private Space and restrict the application's set of trusted IP ranges.

  C. Create the application with Internal Routing enabled, in a Private Space.

  D. Create the application in a Shield Private Space to enforce stricter requirements for TLS termination.

  Correct Answer: B

  Reference: https://www.accidentaladmintoawesomearch.com/blog/what-you-need-to-know-to-pass-the-heroku-architecture-designer-exam

• Question 153:

  A hospital is planning to rewrite its on-premise patient registration system. Their current system is HIPAA-compliant as well as ISO 27018-compliant. They need to maintain these same certification levels after the rewrite. Their new app also needs to sync PII (personally identifiable information) data with their Salesforce org.

  What Heroku Enterprise solutions should an Architect propose?

  A. Build the app in a Shield Private Space, with a Shield Heroku Postgres database, and use Apache Kafka on Heroku to stream from the Salesforce org.

  B. Build the app in the Common Runtime, use a Heroku Postgres database, and use Heroku Connect to sync to Salesforce.

  C. Build the app in a Shield Private Space, with a Shield Heroku Postgres database, and use Shield Heroku Connect to sync to Salesforce.

  D. Build the app in a Private Space with a Private Heroku Postgres database, and use Heroku Connect to sync to Salesforce.

  Correct Answer: C

• Question 154:

  Universal Containers needs to write their Heroku application's logs to two destinations: an on-premise Syslog log server and a cloud analytics provider that ingests logs using an HTTPS endpoint.

  What should an Architect recommend in this scenario?

  A. Publish all logs to Apache Kafka on Heroku, and create a separate app that consumes and distributes log messages.

  B. Write all logs to Heroku Redis as a buffer and use an add-on to send them to both destinations.

  C. Add a logging library to the application source that sends all logs directly to both destinations.

  D. Write all logs to stdout, and configure a separate log drain for each destination.

  Correct Answer: D

  Reference: https://devcenter.heroku.com/articles/logging

• Question 155:

  Universal Containers wants to allow Field Technicians to view work progress through the Work Order Line Item card in the Field Service mobile app.

  How can this be supported?

  A. Create a Report Chart that summarizes Work Order Line Items and add a link to the Lens on the Service Appointment Layout.

  B. Create a custom Visualforce page, add an external link from the Mobile app to view the page in the mobile browser.

  C. Add the Work Order Line Items Related List to the Work Order Page Layout and assign the Layout to the Technician's profile.

  D. Create a custom Lightning Component that displays Work Order progress and deploy it to Technicians through the Salesforce Mobile app.

  Correct Answer: C

• Question 156:

  Universal Containers provides 24/7 service support to its customers. However, their Field Service Technicians have specified working hours.

  Which two items should the Consultant create? (Choose two.)

  A. Create operating hours for the Service Resource.

  B. Create operating hours for the Optimization Engine.

  C. Create operating hours for the Service Appointment.

  D. Create operating hours for the Service Territory.

  Correct Answer: AD

• Question 157:

  Universal Containers has a large volume of cancellations occurring on their Work Orders. The COO wants to manage Work Order cancellations and subsequent follow-ups.

  Which two options should a Consultant recommend? (Choose two.)

  A. Create a child Work Order for the follow-up Work Order.

  B. Re-use the existing Work Order for the follow-up.

  C. Change the Work Order with a closed status of "Cancelled".

  D. Change the Work Order with a status of "New".

  Correct Answer: AC

• Question 158:

  Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)

  A. Product Catalog

  B. Site Details

  C. Asset History

  D. Contact

  E. Address

  Correct Answer: BDE

• Question 159:

  Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work.

  Which two capabilities will now be available? (Choose two.)

  A. Manage Attached Articles and Search the Knowledge Base.

  B. Attach Knowledge Articles to Work Order Line Items Only.

  C. Attach Articles to Work Orders and Work Order Line Items.

  D. Include Quick Actions and Global Actions in Attached Articles.

  Correct Answer: AC

• Question 160:

  What set of configurations make up Scheduling Policies and let companies adhere to their business constraints and preferences?

  A. Service Objectives and Work Rules

  B. Service Levels and Work Rules

  C. Service Objectives and Work Types

  D. Service Contracts and Service Levels

  Correct Answer: A