The relationship matrix in QFD shows whether the final technical requirements adequately address the customer requirements.
A. True
B. False
Competitive evaluation is done after the House of Quality is completed.
A. True
B. False
Technical requirements are sometimes called design characteristics.
A. True
B. False
It is advocated in Six Sigma that design features and characteristics be dominated by engineering considerations rather than by customer requirements.
A. True
B. False
The first question one must ask during concept development is: What is the product (good or service) intended to do?
A. True
B. False
Design for Six Sigma does not include design verification.
A. True
B. False
The Six Sigma concept redefines quality performance in terms of defects per million opportunities (dpmo).
A. True
B. False
Six Sigma represents a quality level of 3.4 defects per thousand opportunities.
A. True
B. False
General Electric is credited with originating the concept of Six Sigma.
A. True
B. False
A problem is a deviation between what should be happening and what actually is happening that is important enough to need correcting.
A. True
B. False
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