Who can have an impact on the success of a health care facility?
A. Patients and their families
B. Senior Administration
C. Hospital Staff
D. Department Heads
E. A, B, and D only
F. All of the above
The core idea behind this philosophy is to maximize customer value while minimizing waste.
A. Lean
B. Less Inventory
C. Define Phase
D. Waste
The fourth phase focuses on fully understanding the top causes identified in the Analyze phase, with the intent of either controlling or eliminating those causes to achieve breakthrough performance. The overall theme for the Improve phase is process redesign. Improve
A. True
B. False
If we want to do a project to try to make things better in our department, we could:
A. Contact a Process Improvement Specialist for guidance
B. Make sure we can measure our performance to know if our change had an impact
C. Communicate with other areas that could be impacted if we make a change
D. Work as a team to figure out what we can try as a project
E. All of the above
Exposes the enormous amounts of waste:
A. Lean is not about eliminating people
B. Identify the value stream
C. Specify Value
D. Create Flow
The final phase is about sustaining the changes made in the Improve phase to guarantee lasting results. The best controls are those that require no monitoring.
A. Measure
B. Improve
C. Control
D. Analyze
The third stage reviews the metrics. Using a variety of tools one gains an understanding of the cause and effects within the system being looked at.
A. Measure
B. Control
C. Analyze
D. Value
Every Six Sigma project will follow the same process in a systematic and uniform method known as?
A. DMAIC
B. MEASR
C. ABCDE
D. DICMA
What year was Six Sigma first conceived and developed?
A. 1986
B. 2013
C. 1984
D. 1966
This final phase is about sustaining the changes made in the Improve phase to guarantee lasting results.
A. Improve
B. Control
C. Define
D. Last
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