Microsoft Microsoft Certifications MS-721 Questions & Answers

• Question 61:

  You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

  Solution: You set the routing method for the call queue to Attendant routing.

  Does this meet the goal?

  A. Yes

  B. No

  Correct Answer: B

  Reference: https://www.orbid365.be/shared-voicemail-arrives-in-teams/

• Question 62:

  You have a Microsoft Teams Phone deployment.

  You need to implement PSTN connectivity by using Direct Routing.

  What are three requirements for the implementation? Each correct answer presents part of the solution.

  A. a Session Border Controller (SBC) that uses a hostname in the onmicrosoft.com domain

  B. a firewall rule that opens a TCP signaling port to Microsoft Teams

  C. a public DNS entry that maps the FQDN of the Session Border Controller (SBC) to a public IP address

  D. a firewall rule that opens a UDP signaling port to Microsoft Teams

  E. a Teams-certified Session Border Controller (SBC)

  Correct Answer: BCE

  Reference: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan

• Question 63:

  You have a Microsoft Teams Phone deployment.

  You need to implement Local Media Optimization for Direct Routing users at a site.

  Users at the site frequently perform the following actions:

  Park calls.

  Place calls on hold.

  Transfer calls to other users.

  Escalate calls to conference calls.

  Which action will be affected by implementing Local Media Optimization?

  A. Park calls

  B. Transfer calls to other users.

  C. Escalate calls to conference calls.

  D. Place calls on hold.

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization#known-issues

• Question 64:

  You have a Microsoft Teams Phone deployment.

  You are deploying a new remote site.

  You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.

  You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.

  Which type of endpoints is supported by the SBA?

  A. call queues in Microsoft Teams

  B. audio conferencing in Microsoft Teams

  C. Microsoft Teams panels

  D. Microsoft Teams Windows desktops

  Correct Answer: D

  Reference: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance

• Question 65:

  You have a Microsoft Teams Phone deployment.

  You have a PBX that connects to the PSTN by using an E1/T1 Primary Rate interface (PRI).

  You plan to migrate to Direct Routing by using the existing PSTN services.

  What should you install upstream of the PBX?

  A. a physical Session Border Controller (SBC)

  B. an FXO SIP Analog Telephony Adapter (ATA)

  C. a virtual Session Border Controller (SBC)

  D. a Session Border Controller (SBC) in Azure

  Correct Answer: A

• Question 66:

  You have a Microsoft Teams Phone deployment and a Survivable Branch Appliance (SBA) at a site.

  You add a new Teams user.

  You need to ensure that the user at the site can place and receive PSTN calls in the event of an internet outage.

  What should you do?

  A. Add the user as a member of a call queue.

  B. Modify the online voice routing policy.

  C. Run the Granc-CsTeamsSurvivableBranchAppliancePolicy cmdlet.

  D. Run the Granc-CsTenancDialPlan cmdlet.

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance

• Question 67:

  You create a network region Region1 in Microsoft Teams.

  You are adding a network site to Region1. The site has a 1.5-Mb connection.

  You need to ensure that all users at the site have a good voice experience.

  What should you do?

  A. Create and assign a Teams Network Roaming Policy that has IP video disabled.

  B. Assign the Region1 users a meeting policy that has a media bit rate of 1,500 Kbps.

  C. Run the Microsoft 365 network connectivity test tool.

  D. Tag all traffic with a DSCP value of 46.

  Correct Answer: B

  Reference: https://docs.microsoft.com/en-gb/powershell/module/skype/newcsteamsnetworkroamingpolicy?view=skype-ps

• Question 68:

  You are deploying Microsoft Teams Phone.

  You have offices in the United States, the United Kingdom, Brazil, India, and China.

  You will use Direct Routing for all the locations.

  You need to create a network topology for roaming bandwidth policies.

  Which two actions should you perform? Each correct answer presents part of the solution.

  A. Add the Teams client public IP addresses to the Trusted IPs list.

  B. Create a network site.

  C. From the Microsoft 365 admin center, assign a usage location.

  D. Set Preferred country or region for media traffic for the Session Border Controller (SBC).

  E. Implement dynamic emergency calling with Presence Information Data Format Location Object (PIDF-LO).

  Correct Answer: ABE

  Reference: https://docs.microsoft.com/en-us/microsoftteams/manage-your-network-topology

• Question 69:

  You have a Microsoft Teams Phone deployment that uses Direct Routing. The deployment has the following configurations: Direct Routing Session Border Controller (SBC) public IP subnet: 198.51.100.0 Teams client external IP subnet: 203.0.113.0 Teams client internal IP subnet: 192.168.0.0 You need to configure the network topology to support emergency call routing.

  Which network range should you add to the trusted IP addresses?

  A. 52 112 0 0

  B. 198 51 100 0

  C. 203.0.113.0

  D. 192 168 0 0

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/microsoftteams/manage-your-network-topology

• Question 70:

  Your company hires a new employee in Lisbon.

  You assign a Microsoft 365 E3 license to the employee.

  The employee must schedule meetings that will include customers in Lisbon. The customers will dial in to the meetings by using PSTN. You need to ensure that the employee can send meeting invitations that include a dial-in conferencing

  bridge. The bridge must be set to a local number in Lisbon instead of the company's default dial-in conferencing bridge number.

  Which two actions should you perform? Each correct answer presents part of the solution.

  A. From Users in the Microsoft Teams admin center, edit the Audio conferencing settings of the employee.

  B. From the Microsoft Teams admin center, modify the settings of the default conferencing bridge.

  C. From the Microsoft 365 admin center, assign an Auto Conferencing add-on license to the employee.

  D. From the Microsoft 365 admin center, set the usage location of the employee to Portugal.

  Correct Answer: BC

  Reference: https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365 https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audioconferencing-bridge