Exam Details

  • Exam Code
    :MS-721
  • Exam Name
    :Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
  • Certification
    :Microsoft Certifications
  • Vendor
    :Microsoft
  • Total Questions
    :218 Q&As
  • Last Updated
    :Mar 26, 2025

Microsoft Microsoft Certifications MS-721 Questions & Answers

  • Question 71:

    Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN solution.

    You plan to migrate all users to Microsoft Teams Calling Plans.

    You will decommission Skype for Business Server after the migration is complete.

    You need to ensure that all the users retain their current phone number once the migration is complete. The solution must minimize the downtime of PSTN features for each user.

    What should you do first?

    A. From the Microsoft 365 admin center, purchase Communications Credits for all the users.

    B. Schedule a port order for the phone numbers of all the users.

    C. From the Microsoft Teams admin center, order phone numbers for all the users.

    D. Migrate all the users to Teams.

  • Question 72:

    You have a Microsoft Teams Phone deployment.

    You are configuring emergency services for Direct Routing.

    You need to notify a group of users when an emergency number is dialed.

    What should you configure in the Microsoft Teams admin center?

    A. an emergency calling policy

    B. a calling policy

    C. an emergency call routing policy

    D. a voice routing policy

  • Question 73:

    You have a Microsoft Teams Phone deployment that uses Direct Routing.

    You create a new Teams user named User1.

    You need to enable User1 as an agent in a call queue.

    What should you do first?

    A. Assign a dial plan to User1.

    B. Assign a phone number to User1.

    C. Enable hosted voicemail for User1.

    D. Enable Enterprise Voice for User1.

  • Question 74:

    Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.

    The company recently opened an office in a new country.

    You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.

    What should you do?

    A. Run the New-CsOnlineVoiceRoutingPolicy cmdlet.

    B. From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.

    C. From the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.

    D. Run the Sec-CsTenancDialPlan cmdlet.

  • Question 75:

    Your company has a main office in Dallas.

    The company has a Microsoft Teams Phone deployment.

    Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.

    In the Microsoft Teams admin center, you get a number in the Dallas area code.

    You need to assign the new Dallas number as the default audio conferencing bridge.

    What should you configure in the Microsoft Teams admin center?

    A. the Conference bridges node under Meetings

    B. the Networks and locations node under Locations

    C. the Phone numbers node under Voice

    D. the Auto attendants node under Voice

  • Question 76:

    You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.

    When the users are at a specific corporate site, you need to prevent the users from adding video during calls.

    Solution: You run New-CsTeamsNetworkRoamingPolicy and set the -AllowiPvideo parameter to $False.

    Does this meet the goal?

    A. Yes

    B. No

  • Question 77:

    You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls.

    Solution: You run New-csTeamsMeetingPolicy and set the-AllowIPvideo parameter to SFalse.

    Does this meet the goal?

    A. Yes

    B. No

  • Question 78:

    You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.

    When the users are at a specific corporate site, you need to prevent the users from adding video during calls.

    Solution: You run New-CsTeamsMeetingPolicy and set the -iPVideoHode parameter to disabled.

    Does this meet the goal?

    A. Yes

    B. No

  • Question 79:

    Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

    The help desk receives reports that several user phones fail to lock automatically after the timeout period.

    You need to verify whether the configuration profile is applied to the problematic phones.

    Solution: From Devices in the Microsoft Teams admin center, you locate each affected phone and review the settings on the Details tab.

    Does this meet the goal?

    A. Yes

    B. No

  • Question 80:

    Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

    The help desk receives reports that several user phones fail to lock automatically after the timeout period.

    You need to verify whether the configuration profile is applied to the problematic phones.

    Solution: From Devices in the Microsoft Teams admin center, you select IP Phones, find the reported phones, and review the Configuration profile column.

    Does this meet the goal?

    A. Yes

    B. No

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