Exam Details

  • Exam Code
    :NONPROFIT-CLOUD-CONSULTANT
  • Exam Name
    :Salesforce Certified Nonprofit Cloud Consultant
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :269 Q&As
  • Last Updated
    :Mar 28, 2025

Salesforce Salesforce Certifications NONPROFIT-CLOUD-CONSULTANT Questions & Answers

  • Question 111:

    A development officer wants to integrate wealth scoring information into Salesforce. Which solution should the consultant recommend?

    A. Pardot

    B. Philanthropy Cloud

    C. Salesforce Optimizer

    D. A third-party app on the AppExchange

  • Question 112:

    A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event.

    The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the

    board member. The board member and the individual already exist as contacts in Salesforce.

    How should the data be entered*?

    A. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create k^a relationship between the board member and the individual.

    B. Create a relationship between the individual and the board member with a Related Opportunity Contact Role of Soft Credit. Create the donation opportunity for the individual.

    C. Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role to the donation.

    D. Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Enter a Partial Soft Credit for the board member.

  • Question 113:

    A case manager wants to assign a group of services to a client.

    What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

    A. A Program with Goals

    B. A Program with Goals and Action Item Templates

    C. A new Case Plan

    D. A Program with Action Item Templates

  • Question 114:

    A nonprofit's system admin has seen this error message multiple times:

    Npsp,TDTMCContact:execution of AfterUpdate caused by:

    System,SObjectException:Invalid field gender_c Contect (npsp)

    How should the admin troubleshoot this?

    A. Check to make sure there are no invalid values in the gender field on Contact records.

    B. Verify that all Reciprocal Relationships are mapped to gender field values.

    C. Check that Salutations have been mapped to gender field values.

    D. Verify the correct field for gender is specified in Relationship settings.

  • Question 115:

    A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field.

    What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?

    A. View All Data system permission

    B. View Encrypted Data system permission

    C. Manage Encryption Keys system permission

    D. View All Contact object permission

  • Question 116:

    A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

    A. Custonwable Rollups

    B. Automatic Campaign Member Management

    C. Sales Process

    D. Customizable Campaign Influence

  • Question 117:

    The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption. What are three NPSP considerations when implementing Shield Platform Encryption? Choose 3 answers

    A. The NPSP Data Import object supports encryption of all fields in the import batch.

    B. If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.

    C. The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.

    D. Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.

    E. NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.

  • Question 118:

    The system administrator at a nonprofit wants to use Advanced Mapping for regular data imports of constituent and donation data. What is an important consideration of Advanced Mapping?

    A. The target fields can only be text, currency, number, date or address fields.

    B. The target objects must be NPSP objects.

    C. The target objects must directly relate to Accounts, Contacts, or Opportunities.

    D. Checkbox fields are unavailable to map to as target fields.

  • Question 119:

    A nonprofit using NPSP wants to track all donations that go to a designated fund. How should a consultant meet this requirement?

    A. Create an Opportunity record type called "Funds".

    B. Create a General Accounting Unit record for the designated fund.

    C. Create a custom object to track fund accounts.

    D. Create a GAU Allocation record for the designated fund.

  • Question 120:

    A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab. Which two issues are the likely cause of the problem? Choose 2 answers

    A. A unique external Id was kept from the non-master contact.

    B. The contacts must be in the same household to merge.

    C. The user needs to have delete access to the contacts being merged.

    D. The NPSP Duplicate Rule was set to Warn instead of auto-merge.

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