Salesforce Salesforce Certifications NONPROFIT-CLOUD-CONSULTANT Questions & Answers

• Question 71:

  A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.

  Which report should the consultant implement?

  A. GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'

  B. Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'

  C. Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit ?'General Fund'

  D. GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'

  Correct Answer: D

• Question 72:

  A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.

  Which marketing automation tool should a consultant recommend?

  A. List Emails

  B. Salesforce Flow

  C. Email Studio

  D. Pardot

  Correct Answer: D

  https://www.salesforce.org/blog/how-nonprofits-can-use-pardot-for-moves-management/

• Question 73:

  A nonprofit uses Salesforce for fundraising and now wants to provide support for clients through a real-time chat interface with a staff member. What should the consultant recommended?

  A. Digital Engagement

  B. Web-to-Case

  C. Experience Cloud

  D. Einstein Bots

  Correct Answer: A

• Question 74:

  A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations.

  What are two considerations the nonprofit should take into account before making the switch? Choose 2 answers

  A. Enhanced Recurring Donations introduces a new custom object.

  B. An ETL tool is required to revert to Legacy Recurring Donations.

  C. All existing integrations should be reviewed for compatibility.

  D. Reverting to Legacy Recurring Donations is unsupported.

  Correct Answer: BC

  https://sfdo-docs.s3-us-west-2.amazonaws.com/npsp_rd_upgrade_guide.pdf

• Question 75:

  The system admin for a nonprofit is receiving a System.DmlException notification. Where should the consultant view detailed information about the notification?

  A. System Overview Page

  B. Trigger Configuration

  C. Error Log

  D. Event Monitoring

  Correct Answer: C

• Question 76:

  A consultant is migrating historic donation records into a nonprofit's Salesforce org. Many of these donations were paid in multiple installments. What should the consultant do to correctly match the Payments to the Opportunities?

  A. Set the Stage field to "Closed Lost".

  B. Delete the automatically created payments.

  C. heck the Do Not Automatically Create Payment field.

  D. Change the Opportunity record type to an excluded value.

  Correct Answer: C

• Question 77:

  A nonprofit wants to use Salesforce technology to train and test its employees on skills related to brand messaging, creating support cases for IT, and publishing online videos. Which solution should the consultant recommend?

  A. Custom Help pages

  B. Prompts for In-App Guidance

  C. myTrailhead

  D. Knowledge

  Correct Answer: D

• Question 78:

  A nonprofit has purchased Accounting Subledger. Donations are imported from many sources and updated by staff frequently. The nonprofit wants to configure Accounting Subledger so only the appropriate records are created and available to be exported to finance.

  How should the consultant configure Ledger Entries to limit the records exported to finance?

  A. Configure report to filter by stage.

  B. Configure a Sales Process.

  C. Configure Path on Opportune

  D. Configure Stage to State Mapping.

  Correct Answer: D

• Question 79:

  A nonprofit has significant staff turnover and wants to ensure that the purpose of Salesforce field customization is clearly understood by system admins who are new to the nonprofit. How should the consultant meet the requirement?

  A. Run and view the Setup Audit Trail.

  B. Complete all field descriptions.

  C. Run the Schema Builder.

  D. Create a field history report.

  Correct Answer: B

  https://trailhead.salesforce.com/content/learn/modules/data_modeling/schema_builder

• Question 80:

  A nonprofit plans to use the Program Management Module (PMM) to manage Its service delivery. Case managers must be able to create and edit service delivery records. How can the consultant change the configuration to meet this requirement?

  A. Permission Sets

  B. Sharing Rules

  C. License Type

  D. Role Hierarchy

  Correct Answer: A

  https://trailhead.salesforce.com/en/content/learn/modules/program-management-with-nonprofit-cloud/manage-nonprofit-programs-with-salesforce?trail_id=manage-programs-with-nonprofit-cloud