Salesforce Salesforce Certifications SALES-CLOUD-CONSULTANT Questions & Answers

• Question 141:

  Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps" Person Accounts with Microsoft contacts and vice versa.

  Which consideration should the consultant be aware of?

  A. Lightning Sync works in conjunction with Einstein Activity Capture.

  B. Einstein Activity Capture is supported in the Salesforce Classic interface.

  C. New Person Accounts should be created in Microsoft and synced to Salesforce.

  D. New Person Accounts should be created in Salesforce and synced to Microsoft.

  Correct Answer: A

• Question 142:

  Universal Containers is working to expand its residential business in the U.S. Sales reps are being asked to canvas neighborhoods m their areas, leveraging new door-to-door campaign material to secure new customers. Internal studies have shown the most valuable residential customers typically have a household income range between $50,000 and $70,000.

  Which solution should the consultant recommend to help sales reps determine the best neighborhoods to canvas?

  A. Salesforce Maps using the Demographic Context data source to display income ranges for regions within their territories

  B. API integration with Salesforce Maps to plot existing customers on territory maps

  C. A Salesforce Maps component plotting non-customers in residential neighborhoods

  D. Salesforce Maps with ESR1 integration to display high density neighborhoods

  Correct Answer: A

• Question 143:

  The VP of sales at Good Kicks wants to know the percentage of opportunities in a certain stage that were eventually closed won.

  Which two steps should a consultant take to create a solution?

  Choose 2 answers

  A. Enable Feed Tracking.

  B. Create a roll-up summary formula.

  C. Update a custom field using automation.

  D. Create a report and dashboard.

  Correct Answer: BD

• Question 144:

  Cloud Kicks (CK) frequently has multiple sales reps who collaborate on an opportunity. CK needs Salesforce to allocate credit to each sales rep to track against a sales quota.

  Which Salesforce feature should the consultant use to meet this requirement?

  A. Opportunity Splits

  B. Sales Analytics

  C. Custom Metadata

  D. Collaborative Forecasting

  Correct Answer: A

• Question 145:

  An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process areas within the business. CK plans to use the diagram to show the context of a new area of the business within the overall business. What should the admin create to meet this requirement?

  A. Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram

  B. Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram

  C. Value Stream Map

  D. Capability Model

  Correct Answer: A

• Question 146:

  Universal Containers is growing its international business. Domestic account executives believe that the standard price book has become difficult to use because there are too many records reflecting different currencies and country-specific product variations.

  What should the consultant recommend to improve usability for account executives?

  A. Create product families to enable users to filter by continent and country.

  B. Use custom price books for domestic and international customers.

  C. Use separate product catalogs for domestic and international customers.

  D. Update the product naming conventions to include the currency in the product name.

  Correct Answer: B

• Question 147:

  Northern Trail Outfitters (NTO) wants to expand its use of Salesforce and start tracking orders on accounts. NTO has hired a consultant to complete the project. Which two considerations should the consultant take into account when implementing sales orders'

  Choose 2 answers

  A. Order line items can be added or removed after an order is activated.

  B. Products have to be manually added to a cloned order.

  C. Contract Number is a required field on the order page layout.

  D. Organization-Wide defaults must be set to Controlled by Parent.

  Correct Answer: AD

• Question 148:

  Sales managers at Cloud Kicks have noticed that information in some opportunity reports is incomplete. A consultant has performed an analysis and determined that opportunity stages often lack key information that sales managers at each stage because sales reps have yet to enter the data.

  What should the consultant recommend so opportunity stage reports always contain the data managers expect?

  A. Configure Path by checking the key field required checkbox.

  B. Create an Auto launched flow to determine if required fields are missing.

  C. Customize path and create validate rules dependent on stages.

  D. Mark the fields as required on the page layout.

  Correct Answer: C

• Question 149:

  Cloud Kicks needs to associate some Contacts with many Accounts. Which solution should a consultant recommend meeting this requirement?

  A. Use the Contact roles related list on Accounts.

  B. Add a custom Account lookup field on the Contact.

  C. Use the Contact to Multiple Accounts feature.

  D. Add Contact to the partners related list on other Accounts.

  Correct Answer: C

• Question 150:

  Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub. Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve

  discounts greater than 10%.

  Which two steps should a consultant recommend to satisfy these requirements?

  Choose 2 answers

  A. Create two Approval Processes, one with the RSM and one with the RVP.

  B. Use Process Builder to send an approval Task and email to the RSM and RVP.

  C. Use Process Builder to automatically submit approvals over a 5% discount.

  D. Create a two-step Approval Process with the RSM and RVP as approvers.

  Correct Answer: AD