Salesforce Salesforce Certifications SALES-CLOUD-CONSULTANT Questions & Answers

• Question 31:

  A consultant for Cloud Kicks is migrating data from an on-premise system to Salesforce.

  The consultant has imported.

  Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW,

  What could be causing these records to fail?

  A. Updates to child records that havethe same parent records are being processed simultaneously.

  B. Contact records should be imposed in the same data batch as Account records.

  C. An Apex Trigger on the Account object is firing on insert and causing the Contact import to fail.

  D. Theconsultant has incorrect permissions to import data using Data Loader.

  Correct Answer: A

  The most likely cause of the records failing is that updates to child records that have the same parent record are being processed simultaneously. This can cause the records to fail because child records must be imported after the parent records have been imported, and if the parent record is being updated at the same time as the child records, the import will fail. The other options are not likely to be the cause of the failedimport.

• Question 32:

  Cloud Kicks has 12 stages m its sales process. The probability of winning the sale must be indicated. The sales manager uses sales stages and probability for forecasting. The sales manager wants a condensed summary of the forecasts without affecting the sales team.

  Which approach should aconsultant recommend to streamline forecast reporting?

  A. Create a custom object to be used in forecast reporting.

  B. Reduce the number of opportunity stages and report on probability.

  C. Align opportunity stages with probability and use collaborativeforecasts for reporting.

  D. Align forecast categories to multiple opportunity stages and report on forecast category.

  Correct Answer: D

• Question 33:

  The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team. What should theconsultant consider when evaluating Person Accounts?

  A. Enabling the Person Accounts feature is Irreversible.

  B. Enabling Person Accounts requires a Public Read/Write sharing model

  C. Person Account records only count toward Account storage.

  D. The PersonAccount object must have at least two record types.

  Correct Answer: A

• Question 34:

  Universal Containers (UC) deployed Sales Cloud three months ago to the North Americansales teams. One of the reasons UC selected sales cloud is its mobile support which provides flexibility for account executive. How should the consultant assure UC s management that Sales Cloud is being successfully adopted on mobile de devices?

  A. Createa report to show the volume of opportunities created in the last three months compared to a year ago.

  B. Create a custom report type to show the use of mobile devices by users in the last three months.

  C. Track sales results month-over-month for the lastthree months to show an increase m the average order site.

  D. Leverage visualforce to show the use of mobile devices by users during the last three months.

  Correct Answer: D

• Question 35:

  Cloud Kicks (CK) acquired a company. The VP of technology wants to migrate all the sales data into CK's Salesforce instance. Which data migration sequence should the consultant recommend for the objects?

  A. Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns

  B. Contacts, Accounts, Leads, Campaigns, Opportunities, Products,Product Line Items, Cases

  C. Opportunities, Products, Product Line Items, Cases, Leads, Campaigns, Accounts, Contacts

  D. Accounts, Opportunities, Contacts, Products, Product Line Items, Cases, Leads, Campaigns

  Correct Answer: A

• Question 36:

  Cloud Kicks wants the sales operations team to beable to process customer credit card payments within Salesforce.

  Which approach should the consultant recommend to meet this requirement?

  A. Schedule a nightly batch job to find and post daily charges

  B. Create a flow to alert the finance team to manually charge the account.

  C. Utilize an application from the AppExchange

  D. Develop Apex to connect with the Authorized.net API.

  Correct Answer: C

• Question 37:

  A sales manager for one of Cloud Kicks" sales territories is unable to see a forecast for the current quarter. How should theconsultant resolve this issue?

  A. Add the sales manager to the Forecasting public group.

  B. Configure the date filter on the forecast and assign it to the sales manager.

  C. Set the sales manager as the Forecast Manager for this territory.

  D. Select the correct forecast on the sales manager's user record.

  Correct Answer: C

• Question 38:

  Cloud Kicks wants to sell to both consumers and businesses. The consumer sales team and business sales team will use different Stages. Which two Salesforce functions will allow the consultant tomeet this requirement? Choose 2 answers

  A. Sales Processes

  B. Pipeline Inspection

  C. Opportunity Splits

  D. Record Types

  Correct Answer: AD

• Question 39:

  A consultant for Cloud Kicks notices that the deploy date for the Sales Cloud project is also the same weekend as a Salesforce Release.

  What shouldthe consultant recommend?

  A. Continue the planned deployment concurrent with the Salesforce Release.

  B. Update the project plan for the following week and communicate the change.

  C. Inform Cloud Kicks about the Salesforce Release and that the project maytake longer.

  D. Stop all work because the impact of the Salesforce Release is unknown.

  Correct Answer: B

• Question 40:

  Each year, representatives from Universal Containers attend two majorindustry conferences that Generate a large volume of leads. A few months after leads have been converted to opportunities, the team wants to determine the return on Investment (ROI) for each industry conference.

  Which solution should the consultant recommend?

  A. Create the Campaigns related list on the Lead page layout, and associate new leads with a Campaign.

  B. Create a mufti-select picklist, and ask representatives to select which conference (s) influence the lead.

  C. Create industry events as Campaigns,add leads as Campaign Members, and utilize Customizable Campaign influence.

  D. Create a Slack channel for each industry conference and mention this channel on all new leads.

  Correct Answer: B