Which of the following descriptions best describe Data.com?
A. A tool for extending pricing proposals to customers
B. A content management tool for users who seek information
C. A library that allows access to documents
D. A collaboration tool
E. A data enrichment tool that maintains updated data
A strong pipeline requires sales and marketing alignment. Which of the following example describes a need for sales and marketing alignment?
A. Leads are qualified but not routed to the right people
B. Campaigns are launched without communicating the follow-up plan
C. Leads are tracked in separate systems, not accessible by all
D. As business matures, it becomes difficult to identify right prospects
What are the main challenges that marketing faces when trying to align with sales? (Select all that apply)
A. Inefficient handoff from marketing to sales
B. Lack of feedback from marketing to sales
C. Slowing down of lead velocity
D. Sales cannot keep up with leads from marketing
Which best describes the Salesforce Automation feature "Sales Processes" ?
A. Ensures that we are tracking our progress towards the desired states.
B. Enforces the business process.
C. Identifies key stakeholders from the buy side.
D. Makes sure we recognize those involved in the sales process.
E. Allows to better automatic the sales methodology.
F. Determines the sales stages of an organization.
Universal Containers plans to migrate data into Salesforce from a legacy system. Which step should be taken before performing the data migration? Choose 2 answers:
A. Perform data cleansing
B. Enable data validation rules
C. Develop data map
D. Normalize database
Territory mgt is enabled. Users should be able to track account plans for each account they have access to
A. Create lookup relationship account -> account plan
B. Create master detail relationship account -> account plan
C. Review territory mananagement settings
D. Validation rule
Who has permission to edit a Chatter profile?
A. An Administrator
B. An individual user
C. A user's manager
D. Profiles are not editable
Universal Containers is using Salesforce and has set up a private sharing model. Sam is a sales executive who reports to John, a sales manager. Sam has ownership of the ABC Company account record and has created an opportunity for ABC Company. There is a sharing rule that allows the finance team to see all accounts and opportunities. Which statement is about data visibility is true?
A. John and Sam can see all of the same data
B. John can see all of Sam's data
Which of the following descriptions best describe Chatter?
A. A tool for extending pricing proposals to customers
B. A content management tool for users who seek information
C. A library that allows access to documents
D. A collaboration tool
E. A data enrichment tool that maintains updated data
Sales reps shouldn't be able to edit certain opportunity fields after closed/won stage (fields reserved for sales ops).
A. Validation rule
B. Workflow rule
C. Modify all data privilege -> Sales Ops
D. Field level security
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