Salesforce Salesforce Certifications SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 1411:

  Cloud Kicks needs to ensure appropriate shipping details are used in Orders. Reps should have a streamlined solution to update the shipping addresses on selected Orders associated with an Account when the shipping address is changed on the Account.

  How should the administrator deliver this requirement?

  A. An autolaunched flow on the Order page that updates all open Order shipping addresses whenever the Account shipping address charges

  B. An autolaunched flow on the Account page that updates all open Order shipping addresses whenever the Account shipping address changes

  C. A screen flow on the Order page that lets the rep choose the updated Account shipping address in all open associated Orders

  D. A screen flow on the Account page that lets the rep choose the updated Account shipping address in open associated Orders

  Correct Answer: B

• Question 1412:

  Ursa Major Solar is using products and price books.

  Which two items should an administrator take into considerations about these features?

  Choose 2 answers

  A. The standard and list price for a product can be listed In more than one currency.

  B. A product can have a different list price in different price books.

  C. Products without a price are automatically added to the standard price book.

  D. If price books contain assets, they can NOT contain products.

  Correct Answer: AB

• Question 1413:

  Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.

  Which two steps should the administrator configure to meet this requirement?Choose 2 answers

  A. Add a custom master-detail field for shoe designs on the Product object,

  B. Create a custom object for shoe designs.

  C. Use the standard object for designs.

  D. Configure a custom lookup field for shoe designs on the Product object.

  Correct Answer: AB

• Question 1414:

  Cloud Kicks wants to allow customers to create their own cases while visiting Its public homepage. What should the administrator recommend?

  A. Omni-Channel

  B. Email-to-Case

  C. Web-to-Case

  D. SMS Response

  Correct Answer: C

• Question 1415:

  An administrator at Northern Trail Outfitters is creating a validation rule.

  Which two functions should the administrator use when creating a validation rule?

  Choose 2 answers

  A. Error message location

  B. Error condition formula

  C. Formula return type

  D. Rule active date

  Correct Answer: AB

• Question 1416:

  A new sales rep at Ursa Major Solar has a qualified lead that is ready for conversion.

  When using the Lead conversion process, which two records can be created?

  Choose 2 answers

  A. Campaign

  B. Contact

  C. Account

  D. Case

  Correct Answer: BC

• Question 1417:

  What should an administrator take into consideration when creating Content tags?

  A. tags are case insensitive.

  B. Tags are updatable.

  C. Tags combine singular and plural versions

  D. Tags are case sensitive

  Correct Answer: A

• Question 1418:

  Which tool should an administrator use to identify and fix potential session vulnerabilities?

  A. Setup Audit Trail

  B. Field History Tracking

  C. Organization-Wide Defaults

  D. Security Health Check

  Correct Answer: D

• Question 1419:

  Northern Trail Outfitters converts support requests submitted through its website with web- to-case. The

  support team wants an email automatically sent to the customer containing the password reset instructions

  when the case subject contains the words 'forgot" and 'password".

  What should the administrator configure to meet this requirement?

  A. Escalation rule

  B. Email-to-case

  C. Auto-response rule

  D. Omni-Channel

  Correct Answer: C

• Question 1420:

  Which three objects can be added as Campaigns Members? Choose 3 answers

  A. Contacts

  B. Leads

  C. Accounts

  D. Person Account

  E. Individuals

  Correct Answer: ABC