Salesforce Salesforce Certifications SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 1501:

  The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.

  What could cause this issue?

  A. The available for input checkbox was unchecked.

  B. The flow is an inactive version

  C. The field type is unsupported by debugging.

  D. The available for output checkbox was unchecked.

  Correct Answer: C

• Question 1502:

  A customer created a case using web to case. They contacted phone support to get an update on the cave two days later. The support agent cannot find the case although the customer is positive that it was created and logged.

  What should the administrator reference to troubleshoot this issue?

  A. Validation rules

  B. Contact email address

  C. Setup Audit Trail

  D. Assignment rules

  Correct Answer: C

• Question 1503:

  An administrator creates a custom text area field on the Account object and adds it to the service team's page layout. The service team manager loves the addition of this field and wants it to appear in the highlights panel so that the service reps can quickly find it when on the Account page

  How should the administrator accomplish this?

  A. In the Account object manager, create a custom compact layout.

  B. From the page layout editor, drag the field to the highlights panel.

  C. Make the field required and move it to the top of the page.

  D. Mark this item for later review.

  E. Create a new page layout and a new section titled highlights panel.

  Correct Answer: A

• Question 1504:

  What should an administrator use as an identifier when importing and updating records from a separate financial system?

  A. External ID

  B. Record ID

  C. Rich Text field

  D. Auto-Number field

  Correct Answer: A

• Question 1505:

  AW Computing needs to capture a loss reason in a rich text field when an opportunity is closed lost.

  How should an administrator configure this requirement?

  A. Create a validation rule to display an error if stage is closed lost and Loss Reason is blank.

  B. Select the required checkbox next to the Loss Reason field on the page layout.

  C. Check the required checkbox on the Loss Reason field in Object Manager.

  D. Configure a workflow rule to display an error if Loss Reason is blank.

  Correct Answer: A

• Question 1506:

  Northern Trail Outfitters Is using one profile for all of its marketing users, providing read- only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns.

  How should an administrator fulfill this request?

  A. Organization-wide defaults

  B. Permission sets

  C. Marketing user checkbox

  D. Field-level security

  Correct Answer: C

• Question 1507:

  Ursa Major Solar wants to know which of its marketing efforts are helping the team win opportunities.

  What should an administrator configure to provide these insights?

  A. Campaign Influence

  B. List Email Activities

  C. Map Custom Lead Fields

  D. Campaign Hierarchy

  Correct Answer: A

• Question 1508:

  Northern TV-all Outfitters wants to calculate how much revenue has been generated for each of Its marketing campaigns.

  How should an administrator deliver this information

  A. Add a Total Value field on Campaign and use a workflow rule to update the value when an opportunity Is won.

  B. Design a standard Campaign report and add the Value Won Opportunities In Campaign field.

  C. Perform periodic data jobs to update campaign records.

  D. Create a roll-up summary field on Opportunity to Campaign.

  Correct Answer: B

• Question 1509:

  Northern Trail Outfitters is partnering with a new business and needs to import 100,000 new records nightly into its Salesforce organization.

  Which tool should the administrator use to accomplish this task?

  A. Mass Transfer Records

  B. third-party tool from the AppExchange

  C. Data Loader

  D. Data Import Wizard

  Correct Answer: C

• Question 1510:

  Universal Containers wants to create a new sales team that focuses exclusively on small to medium business customers. This group will track information with the same fields and picklist values but will need two new options on the stage field.

  How should the administrator accomplish this task?

  A. Create a new record type and sales process.

  B. Create a new record type and page layout.

  C. Create a new record type.

  D. Create a new sales process.

  Correct Answer: A