How many objects may be imported or updated using the Data Loader?
A. 1
B. 2
C. 3
D. 4
E. 5
F. 6
Which of the following is inline editing not supported?
A. System Fields
B. Case Stage
C. Related Lists
D. Contact Phone Number
E. List View
F. Read-Only Fields
What would you change if all of your online help was displayed in English and you wanted it to be German?
A. Default Language
B. Default Locale
C. Time Zone
D. Default Currency
You can only use standard fields when generating email and mail merge documents for leads or contacts.
A. True
B. False
Which of the following can be done on the Activity Settings page at Your Name | Setup | Customize | Activities | Activity Settings?
A. Enable Group Tasks.
B. Mass transfer activities.
C. Enable Email Tracking.
D. Show Event Details on Multi-User Calendar View.
E. Enable Email Attachements.
F. Change the Activities page layout.
Which of these is NOT true: it is possible to import my existing contacts from Outlook by:
A. Clicking "set-up" and using the import wizard
B. Sending emails to myself
C. Connecting SFDC with Outlook and submitting contacts and leads to SFDC directly from my email
What steps are part of the process to enable Multi-Currency in an organization?
A. Create a Sandbox
B. Contact salesforce.com to enable multiple currencies
C. Enable Advanced Currency Management
D. Choose a default currency
I can email opportunities, accounts, leads, or contacts directly from SFDC, and all of these communications will be automatically saved in my activity history.
A. True
B. False
I can merge 3 records at a time in SFDC to clean up dupe.
A. True
B. False
Task Records are "to-do" lists, are date sensitive, and must be completed before they move to my Activity History.
A. True
B. False
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