One example of a high cost/high impact marketing technique is ______.
A. a television commercial depicting the facility and its employees
B. an ad placed on an internet search engine
C. services bartered with a complimentary local business
D. an employee meeting with a current member to discuss program and services available
Which would not be found on a quarterly profit and loss statement?
A. Revenue from membership dues.
B. Expenses due to payroll and benefits.
C. Proportional fixed depreciation costs.
D. Fixed assets like land or a building.
Determining an organization's guiding principles and goals is one element of ______.
A. strategic planning
B. risk management
C. leadership behaviors
D. facility management
Procuring general liability insurance and ______ provides legal protection for a personal trainer who has been accused of negligence.
A. professional liability insurance
B. third party insurance
C. worker's compensation
D. employment practices liability insurance
If the facility's ______ is not in place, a potential for litigation could occur.
A. emergency policy
B. mission statement
C. facility cleanliness
D. supervisor policy
Failure to conduct thorough pre-participation screenings with members puts the personal trainer at increased risk of being sued for ______.
A. negligence
B. discrimination
C. breach of contract
D. HIPAA violations
A fitness professional who shares identifiable health information about a client with someone who is outside of the realm of patient care is in violation of which federal standard?
A. Family Educational Rights and Privacy Act (FERPA)
B. Occupational Safety and Health Administration (OSHA) Guidelines
C. Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule
D. Americans with Disabilities Act (ADA)
This law grants immunity to those persons who in good faith try to protect, serve and tend to others who are injured or ill but does NOT apply to the fitness professional while serving on the job.
A. First Responder Law
B. Heimlich Law
C. Good Samaritan Law
D. Duty to Rescue Law
What strategy is least likely to increase adherance in a new client?
A. Keep exercise instensity high to expedite improvements.
B. Minimize muscle soreness and injury.
C. Individualize exercise goals and objectives.
D. Use step counters to assess outcome measures.
What behavior change technique includes expressing empathy, developing discrepancy, rolling with resistance, and supporting self-efficacy?
A. Motivational interviewing
B. Outcome expectancies
C. Visual imagery
D. Addressing relapse
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