A user has a backup file that is 8.6GB and wants to save the entire file on one disc. Which of the following types of discs is the MINIMUM required to save the entire file?
A. Dual-layer DVD
B. BD-R
C. DVD-R
D. Single-layer DVD
A user reports that 3-D modeling software is performing slowly and that the entire system appears to run extremely slow during graphic rendering. Which of the following should the technician perform to reduce the software's rendering time and to ensure the system's performance is not affected during rendering?
A. Reduce the screen resolution when running the 3-D program.
B. Enable hyper-threading in the system's BIOS.
C. Configure the modeling software to use the GPU.
D. Install an external IPS high-resolution display monitor.
A user reports the F1-F2 keys on a laptop do not perform as expected. Another application opens when pressing F1, and the screen dims when pressing F5. Which of the following would remedy the situation?
A. Disabling sticky keys
B. Scroll lock
C. Function key
D. Firmware update
A technician is investigating reporting issues with a computer. The technician logs into the computer, checks the Event Viewer and notices messages about unexpected shutdowns. The technician checks the Device Manager, but there are no errors or warnings. The computer shuts down unexpectedly during troubleshooting. The technician pushes the power button, but the computer does not power on. The technician opens the computer case, checks all cables and connectors, and verifies they are connected properly. The technician closes the case and pushes the power button again, and the computer boots. After working for a few minutes, the computer shuts down unexpectedly once again. Which of the following is the MOST likely reason for the unexpected shutdowns?
A. Case fan failure
B. Overheating
C. BIOS corruption
D. Intermittent drive failure
A user experiences a sudden power loss, causing the computer to unexpectedly shut down. Upon rebooting, the user finds the computer cannot connect to certain network services. Additionally, when signing into the company's web portal, an error states that the website is using an invalid TLS/SSL certificate. A technician examines the issue and finds that no other users report similar problems. Which of the following is MOST likely the cause of these issues?
A. A power surge has damaged the system's RAM.
B. The dirty shutdown has caused data corruption.
C. The system's time has been reset.
D. The system's NIC was damaged by the power loss.
A technician has recently replaced a dead bulb in a conference room projector. The following day, it is reported that the projector shows a message that the bulb needs to be replaced again. Which of the following should the technician do to BEST resolve the issue?
A. Disable on-screen errors in the projector settings
B. Power cycle the projector until the error message disappears
C. Replace the bulb with one from the correct manufacturer
D. Reset the bulb life duration in the projector settings
A motherboard manufacturer has released a fix for an issue involving a computer that would not complete the POST if a certain brand of memory modules was used. Which of the following options BEST describes this type of fix?
A. An OS patch
B. A BIOS update
C. A Secure Boot key database update
D. A driver update
E. An HDD firmware update
After installing a SOHO wireless router, none of the computers on the wireless network can access the Internet. Upon investigating one of the computers, the technician finds that it is receiving an APIPA address. Which of the following should the technician perform?
A. Enable DHCP
B. nbstat
C. Configure MAC filtering
D. ipconfig / flushdns
E. Change WiFi password
A technician receives a call from an end user who is concerned about a message on the computer screen that states No Valid Operating System Found. When the technician arrives, it is confirmed that no changes have been made to the PC. Which of the following connected devices should the technician check FIRST?
A. HDD
B. SSD
C. CD-ROM
D. USB
A user has reported to a technician that a workstation can no longer connect to the network file share. Upon inspection, the technician notices that the customer is experiencing the following symptoms:
1.
The workstation is not obtaining an IP address.
2.
The NIC indicator lights are not blinking while the Ethernet cable is plugged in.
No other workstations are experiencing this issue. Which of the following hardware tools should the technician use to isolate the problem? (Select TWO.)
A. Loopback plug
B. USB Ethernet adapter
C. Wire strippers
D. Crimpers
E. Cable tester
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