A small library has an integrated switch and router that is not wireless. All of the public PCs in the library are connected to the device. Which of the following is the FIRST thing the library should do to deter curious patrons from interfering with the device?
A. Configure DNS to resolve externally rather than internally
B. Enable MAC filtering to permit public PCs
C. Change the default user name and password
D. Set up the DHCP server to use a different gateway option
A technician has one computer and needs to create a multiboot to test all Windows environments. Which of the following shows the BEST order for installing the operating systems?
A. Windows XP Professional, Windows Vista Business, Windows 7 Professional
B. Windows Vista Business, Windows 7 Professional, Windows XP Professional
C. Windows 7 Professional, Windows Vista Business, Windows XP Professional
D. Windows 7 Professional, Windows XP Professional, Windows Vista Business
Which of the following OS features is unique to Windows 7?
A. Action Center
B. Automatic Updates
C. Add/Remove Programs
D. Tablet PC Settings
A client requests a small SOHO wireless network setup. The client has only three devices that will require access to the Internet. The client is also concerned that a neighboring business will attempt to access the Internet without permission. Which of the following should the technician ensure when setting up the SOHO network? (Select TWO).
A. Enable client isolation
B. Lower radio power levels
C. Physically secure the access point
D. Disable unused ports
E. Enable MAC filtering
F. Enable short preambles
If a technician knows a client's IP address, which of the following command tools can be used to resolve this to the DNS name?
A. NET USE
B. TRACERT
C. NSLOOKUP
D. CMD
Which of the following describes a computer in which the HDD LED is lit, but the mouse does not respond and the computer is unresponsive?
A. The computer has locked up
B. Windows Update is running
C. The computer is in Safe Mode
D. The reset button is stuck
When cutting back the protective coating on CAT5 wiring, which of the following is the recommended tool?
A. Punchdown tool
B. Basic crimper
C. Wire strippers
D. Degausser
A user states that they see a warning on their screen about an IP conflict. Which of the following is MOST likely the cause?
A. A static IP address is assigned to the workstation
B. A bad router
C. A bad switch
D. The computer is getting an APIPA address
An administrator has advised against providing any information over the phone as a way to prevent against which of the following threats?
A. Session hijacking
B. Social engineering
C. Man-in-the-middle
D. Shoulder surfing
Which of the following is an advantage of MOST tablets over laptops?
A. Larger storage space
B. Upgradeable parts
C. GPS tracking software
D. Multi-touch screens
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