A user recently installed an application. Upon the next reboot, the system is displaying various errors relating to the system files and certain actions e.g. right-clicking no longer works. The user does not have time to reimage the computer, nor do they wish to remove and reinstall the application. Which of the following should the technician do FIRST?
A. Open up the command prompt and type SFC /SCANNOW
B. Open Task Manager and stop all running SERVICES processes
C. Open up MSCONFIG and remove the application from the start-up tab
D. Open a command prompt and type REGSVR32 SYSMAIN.DLL ?U
A user on a domain PC needs to leave their desk immediately, but does not want to compromise displayed content. Which of the following should be done?
A. Screensaver password
B. Restart PC
C. Lock screen
D. Reset user password
A SOHO has had several issues with various unauthorized devices consuming the network's bandwidth. There are only four network devices that are authorized to access the Internet as well as the local LAN's resources. Which of the following security implementations would MOST likely help disable network access to the unauthorized devices?
A. Using complex passwords
B. Disabling the use of static IP addresses
C. Disabling ports
D. MAC filtering
A technician is troubleshooting a reported wireless connectivity problem with a user's laptop. The 802.11a access point is located in one of the corners of a square office with 100 meter walls, while the user's office is on the opposite corner. The user's laptop is able to wirelessly pair with a printer located in the middle of the office and the user can print in ad hoc mode. Which of the following is the reason the user is unable to connect to the Internet?
A. 802.11a only supports ad hoc mode.
B. The laptop NIC is faulty.
C. RF signal is not received from the WAP.
D. The printer is not connected to the WAP.
A technician is installing a new operating system. The company policy requires that the file system used must support file permissions and security. Which of the following should the technician use to BEST meet the company needs?
A. NTFS
B. CDFS
C. FAT32
D. UDF
Which of the following are encrypted protocols? (Select TWO).
A. TELNET
B. SSH
C. POP3
D. FTP
E. HTTPS
Which of the following can be used to help recover a lost smartphone?
A. Remote support software
B. Locator application
C. NFC enabled device
D. GPS navigation software
An employee recently departed under bad terms, and the client is concerned for their SOHO network security. Which of the following should the technician do FIRST?
A. Physically secure the access point
B. Change default password
C. Lower the transmission power
D. Assign static IP addresses
A technician is tasked with resolving a display issue with a laptop. The technician has determined that the laptop's display needs to be replaced. Which of the following is the NEXT step the technician should perform?
A. Identify the problem that caused the display to fail.
B. Establish a theory of the probable cause.
C. Verify full system functionality and implement preventive measures.
D. Establish an action plan to resolve the problem.
Joe, a technician, recently built a new gaming PC for Ann, a customer, with two hard drives configured in RAID 0. Ann calls and states she was playing a game online and the computer shut off. Now the computer will not boot. Which of the following is a cost effective way to correct the issue?
A. Remove both drives from the RAID array
B. Reformat both drives and reload windows
C. Replace both of the drives and load windows
D. Replace one of the drives and rebuild the array
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