CompTIA CompTIA Certifications 220-1002 Questions & Answers

• Question 861:

  A technician needs to edit a protected .dll file but cannot find the file in the System32 directory. Which of the following Control Panel utilities should the technician use?

  A. System

  B. Display

  C. Folder Options

  D. Indexing Options

  Correct Answer: C

• Question 862:

  A user's mobile device appears to be losing battery life rapidly and often feels warm to the touch, even when it is put away.

  The device is relatively new, so the user is concerned it is defective. A technician inspects the device and see the following:

  

  Which of the following should be changed to resolve this issue?

  A. Privacy - Maps

  B. Display - Brightness

  C. Storage - Photos

  D. Mail - Work

  Correct Answer: B

• Question 863:

  A team needs to deploy a temporary server room at a site to provide support during construction.

  Which of the following should they use at this site while setting up the server room?

  A. Air filters

  B. Privacy screens

  C. Vacuums

  D. ESD mats

  Correct Answer: A

• Question 864:

  A customer's computer is having difficulty opening programs and regularly receives error messages regarding low system resources. Which of the following performance settings changes would BEST help customer temporarily until upgrade can be made?

  A. Data execution prevention

  B. Page-file size

  C. Visual effects

  D. Processor scheduling

  Correct Answer: B

• Question 865:

  Ann, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is nor recognized. Which of the following messages will be displayed?

  A. NTLDR not found

  B. No boot device available

  C. Operating system not found

  D. BIOS ROM checksum error

  Correct Answer: B

• Question 866:

  A user's smartphone is making the camera shutter noise even when the user is not taking pictures. When the user opens the photo album, there are no new pictures. Which of the following steps should be taken FIRST to determine the cause of the issue?

  A. Uninstall the camera application

  B. Check the application permissions

  C. Reset the phone to factory settings

  D. Update all of the applications on the phone

  E. Run any pending OS updates

  Correct Answer: B

• Question 867:

  A technician is working on a Windows 10 PC that is running slowly.

  Which of the following commands should the technician use to correct this issue? (Select two.)

  A. dir

  B. chdsk

  C. dism

  D. ipconfig

  E. format

  F. diskpart

  Correct Answer: BC

• Question 868:

  A junior Linux system administrator needs to update system software. Which of the following shell commands would allow the administrator to gain the necessary permissions to update the software?

  A. sudo

  B. chmod

  C. grep

  D. pwd

  Correct Answer: A

• Question 869:

  Ann. an external user, has received several calls from a company asking why she has been sending the company communications with internal users' names in the "from" field. Ann calls a technician and explains she has not been sending any communications and would like this issue fixed The technician investigates and determines the PC is not infected with any viruses or malware.

  Which of the following should the technician check NEXT?

  A. Hijacked email

  B. DNS entries

  C. Hosts file

  D. POP3 errors

  Correct Answer: A

• Question 870:

  In which of the following file extension types would a user expect to see the command. "net use T:\ \server\files'?

  A. .bat

  B. .vbs

  C. .js

  D. .py

  Correct Answer: A