A user signs up at an online gaming site, and shortly after receives an email with a link to download the game. After installing the game, the user notices that important files are being deleted. Which of the following is this an example of?
A. SPAM
B. Phishing
C. Trojan
D. Spyware
A laptop boots fine but after a few minutes the LCD screen fades out into a very dim image. Which of the following is the cause of the problem?
A. Weak battery
B. Power supply is failing
C. LCD screen connector is loose
D. LCD inverter is failing
A technician has received a laptop that is having problems with the screen. The user is reporting that the display is too dim and difficult to see. Which of the following steps should the technician take FIRST?
A. Install an anti-glare filter
B. Increase the brightness using the function keys
C. Replace the LCD backlight in the display
D. Update the display drivers
An administrator wishes to prevent users from accessing unattended computers in other departments. Which of the following would BEST accomplish this?
A. Use a roaming profile using domain credentials.
B. Implement event monitoring of user logins on every PC.
C. Enforce a password-protected screensaver after five minutes of inactivity.
D. Use a common login and password for multiple users based upon department.
Which of the following is the BEST way to secure a workstation which is shared by multiple users using the same guest account?
A. Implement strong password requirements.
B. Use a password protected screensaver.
C. Restrict the guest account's privileges.
D. Change the guest account default name.
A technician needs to dispose of an old database server which stored company payroll information. Which of the following is a logical data destruction method suitable for this task?
A. Degaussing the hard drive with a powerful magnet.
B. Using a commercial shredder to destroy the hard drive.
C. Overriding the data on the hard drive multiple times.
D. Burning the hard drive using an approved method.
A technician wants to create a new logical volume on a machine. Which of the following Windows 7 utilities will allow a technician to perform this action?
A. DISKPART
B. FORMAT
C. CHKDSK
D. FDISK
A technician is installing an upgrade of Windows on a machine using an external drive. After rebooting the installation process hangs and reports the media cannot be found. Which of the following will correct this issue?
A. Select PXE boot as the first boot method in the BIOS
B. Change the CPU speed in the BIOS to a supported value
C. Load third party drivers for the external drive and adapter
D. Reset the system clock to a previous time and date
Which of the following utilities can a technician use to find out what programs are running at startup?
A. SERVICES
B. Task Scheduler
C. NTLDR
D. MSINFO32
A user states they are hearing a clicking noise coming from the computer. There is a message on the screen saying no operating system found, and the computer then attempts to boot from PXE. Which of the following should the technician perform?
A. Remove the floppy disk
B. Replace the hard drive
C. Replace the NIC
D. Replace the DVD-Rom
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