A technician installs another IDE hard drive for more storage space and now when the workstation boots up it displays a message of `disk not found'. Which of the following is the MOST likely cause?
A. The jumper is set to master on the newly installed hard drive.
B. The jumper is set to cable select on the newly installed hard drive.
C. The new hard drive is faulty.
D. The operating system is corrupt.
Revert to snapshot is a feature of:
A. The host OS
B. The hypervisor
C. The underlying storage
D. The guest OS
A technician needs to verify that a user's computer can connect to a particular server using TCP/IP. Which of the following commands should the technician run?
A. MSCONFIG
B. IPCONFIG
C. NET USE
D. PING
A client wants a wireless SOHO installed in the building that already has other wireless networks in it. The client wants the network to not be easily seen. Which of the following can the technician disable to help the network from being seen?
A. SSID broadcast
B. DHCP
C. MAC filtering
D. Wireless encryption
A technician wants to secure a Windows 7 Ultimate notebook hard drive. Which of the following should the technician do to implement BitLocker? (Select TWO).
A. Disable TPM in the system BIOS
B. Run the BitLocker wizard and any necessary partitions
C. Enable TPM in the system BIOS
D. Enable TPM in the Windows 7 OS files
E. Set up the OS and the system files on the same partition
A technician has discovered that there is an issue with the configuration of DirectX. Which of the following utilities would allow the technician to resolve this issue?
A. MSINFO32
B. DXDIAG
C. REGEDIT
D. MSCONFIG
Which of the following options in Windows is the best way to secure a workstation?
A. Screensaver
B. User education
C. Disable Autorun
D. Complex password
E. ID badge
F. Key fob
G. Retinal scan
Which of the following is a common component found on ultra thin laptops and tablet devices?
A. Solid state drives
B. Touch screen interface
C. Upgradeable RAM
D. Field serviceable parts
A consultant is called in to help troubleshoot connectivity problems an office is experiencing with their 802.11a wireless network. The office manager reports that at random times during the day, workers will lose wireless connectivity for different spans of time. There is no pattern to the drops in connectivity. Which of the following causes should the technician explore FIRST in troubleshooting the office issues?
A. 2.4 GHz portable phone system
B. Microwave ovens
C. 5G Hz portable phone system
D. Two Way RF radios
A user reports that they accidentally unplugged their CMOS battery. The unit was reinstalled, but all subsequent boot attempts have resulted in a BSOD. Which of the following should be the FIRST item checked by the technician?
A. Whether the boot order now has the optical drive in position one
B. If the BIOS can detect the hard drive at all
C. Whether the SATA power cable was unplugged
D. AHCI ?IDE setting under SATA options in the BIOS
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