A user has a work laptop configured with a static IP. The user wants to be able to take the laptop home and connect it to their router which uses DHCP. However, the user does not want to manually change their settings every day. Which of the following is the BEST step the user could take to make this possible?
A. Setup a VPN on the laptop to store the work IP settings.
B. Use the Ethernet port at work and only use Wi-Fi while at home.
C. Install an additional NIC in the laptop to access the home network.
D. Place the static IP in the alternative field while using DHCP.
A user receives an email seemingly from the director of the company's IT department. The user however notices that the content of the email is asking for information specifically forbidden to be shared with anyone. This type of interaction is known as which of the following?
A. Phishing
B. Shoulder surfing
C. Malware
D. Spyware
A user is reporting that their computer is running slow and is having trouble connecting to the Internet. After further inspection, the technician notices that the antivirus definitions are up-to-date and the system is scheduled for regular scans. Which of the following solutions will MOST likely help resolve the issues reported?
A. Enabling system restore
B. Anti-spyware software
C. Spam blocker
D. Pop-up blocker
An individual pretending to be a consultant trying to gain access to information is an example of which of the following?
A. Chassis Intrusion
B. Principle of Least Privilege
C. Social Engineering
D. Identity Theft
A technician, Anne, observes that a laser printer prints pages with toner scattered on the page that easily rubs off of the paper. Which of the following components has failed in the printer?
A. Duplexing assembly
B. Imaging drum
C. Fusing assembly
D. Transfer roller
Which of the following operating systems has the Shake, Peek and Snap features?
A. Windows XP Home
B. Windows 7 Professional
C. Windows XP Professional
D. Windows Vista Business
A technician has just implemented a fix on a user's PC. Which of the following would be the technician's NEXT step?
A. Determine cause
B. Inform the user
C. Document the fix
D. Test the fix
When using an optical mouse connected via USB on a laptop and experiencing strange cursor movement, which of the following is MOST likely to be the cause? (Select TWO).
A. The mouse is failing and should be replaced
B. There is contact with the touchpad
C. The mouse drivers need to updated
D. The laptop is using a capacitive touchscreen
E. The surface is interfering with the optical sensor
When installing Windows on a new server, a technician gets an error reporting that no suitable hard drives are available for installation. Which of the following is MOST likely the issue?
A. Bluetooth pairing is disabled
B. RAID drivers need loading
C. PXE boot server unavailable
D. CMOS battery needs replaced
A company recently had a security breach and is now required to ensure that all data is removed from a PC once it leaves the building. Which of the following should the technician perform?
A. A standard format
B. Reset PC to factory default
C. A quick format
D. A low level format
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