A technician, Joe, has a wired switch in a conference room for guests. In which of the following ways could Joe restrict the network to only six devices at a time, with minimum management effort? (Select TWO).
A. Disable the extra Ethernet ports on the switch
B. Configure DHCP for six addresses maximum
C. Enable Spanning Tree protocol
D. Create an access control list for each new PC
E. Configure DNS to only resolve six IP addresses
F. Add each guest to the MAC filter list
A technician has a list of IP addresses that the technician's manager needs the network names for. Which of the following commands would be used?
A. NBTSTAT - A
B. PING - t
C. NETSTAT ?o
D. NBTSTAT - a
A user would like to allow all of the devices on a home network to connect to the WAP except for smart phones.
Which of the following features should be used to accomplish this?
A. Set a unique DHCP scope ID for the smart phones
B. Change the WAP SSID
C. Change the channel to the same frequency as the smart phones
D. Exclude smart phones from the MAC filter list
A technician has received a laptop that is having problems with the screen. The user is reporting that the display is too dim and difficult to see. Which of the following steps should the technician take FIRST?
A. Install an anti-glare filter
B. Increase the brightness using the function keys
C. Replace the LCD backlight in the display
D. Update the display drivers
A technician is called into an office where multiple users are reporting duplicate IP address errors. Upon arrival, the technician skims notes from the previous technician who serviced the office and finds that DHCP functionality was disabled on the internal router. Which of the following explanations is MOST likely the issue?
A. The previous technician turned off DHCP to free up resources for QoS functionality.
B. The previous technician decided to use DNS instead of DHCP for handling IP addresses.
C. The previous technician moved the office to a mismanaged static IP address setup.
D. The previous technician did not setup DHCP reservations properly and therefore the router is giving multiple users the same IP.
A technician installs a new SOHO wireless router to replace a failed router and users report connectivity issues and IP errors. Which of the following is the MOST likely cause?
A. Their server has gone down
B. There are too many static IP addresses on the network
C. The new router's firewall is malfunctioning
D. Users need to refresh their IP configuration
A user receives the following email message:
From: IT Department
To: Joe User
Subject: Email quota exceeded.
Your mailbox has reached the maximum size. Your account will be suspended unless you provide the IT department the following required information:
Username:
Password:
This an example of which of the following?
A. Phishing
B. Worm
C. Spyware
D. Malware
A company has decided that all remote users need to use two-factor authentication to increase security.
Several remote users have reported losing the RSA token and have replaced it several times.
Which of the following is the solution for these users?
A. Use biometrics instead of the RSA token.
B. Remove the RSA token requirement for any user that has lost an RSA token.
C. Give the users with lost RSA tokens RFID badges instead.
D. Attach the RSA token to the lid of the laptop.
A computer's time settings reset every time it is unplugged. This is a symptom of a faulty:
A. Memory module.
B. Power supply.
C. Motherboard.
D. CMOS battery.
Which of the following is the common term for software designed to steal information, disrupt files and an operating system's integrity, and spy on a user's activity?
A. Malware
B. Spyware
C. Rootkit
D. Virus
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