A technician has found bad sectors on a hard drive. Which of the following command line tools could MOST likely remap bad sectors to fix this hard drive issue?
A. FIXMBR
B. CHKDSK
C. DISKPART
D. FDISK
Ann, a user who works with many patients during the day, has a privacy screen attached to her monitor.
Which of the following does this help prevent?
A. Rootkits
B. Phishing
C. Shoulder surfing
D. Trojans
E. Whaling
A user has reported their computer boots into Windows install each time they power up their computer. Which of the following is the MOST likely cause of this problem?
A. An install disk was left in the multimedia drive.
B. The system is booting from the utility partition.
C. The system is booting PXE from the server.
D. The boot sector needs to be repaired.
Which of the following is the BEST way to secure a workstation which is shared by multiple users using the same guest account?
A. Implement strong password requirements.
B. Use a password protected screensaver.
C. Restrict the guest account's privileges.
D. Change the guest account default name.
A technician needs to dispose of an old database server which stored company payroll information. Which of the following is a logical data destruction method suitable for this task?
A. Degaussing the hard drive with a powerful magnet.
B. Using a commercial shredder to destroy the hard drive.
C. Overriding the data on the hard drive multiple times.
D. Burning the hard drive using an approved method.
A technician is responding to a user reporting corrupted files. Which of the following should the technician do to determine the problem?
A. Ensure all Windows updates are installed
B. Perform a backup of all drives
C. Run CHKDSK
D. Run defragmentation
Joe, an employee, has just migrated from the Marketing department to the Accounting department and cannot save files to the Accounting share. He is a member of both the Marketing and Accounting security groups. A technician discovers the following permissions are in effect for the Accounting share:
Share permissions: Everyone
Which of the following is responsible for flipping the image when a smartphone is rotated?
A. Accelerometer
B. Shock sensor
C. Gyroscope
D. Ambient light sensor
A user states that their wireless connection drops when the phone rings. Which of the following solutions BEST shows what the technician should do to prevent this from happening?
A. Move the access point closer to the user
B. Remove the phone
C. Change the frequency that the wireless router is using
D. Change the wireless security encryption settings
A user calls the helpdesk to report that colleagues are unable to open shared files off their desktop. After inquiring about permissions, the user claims that the "Everyone" group was given DENY rights to all rights levels, but the users who need access were given read/write ALLOW privilege. Which of the following is the MOST likely issue?
A. The user needs to give the group "ADMINISTRATORS" full read/write access
B. The GUEST account needs to be added to the list of users who have shared access
C. The user has DENY permissions setup for the POWER USERS group which needs to be removed
D. DENY permissions always supersede ALLOW permissions in Windows
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