CompTIA CompTIA Certifications 220-902 Questions & Answers

• Question 721:

  Which of the following are examples of physical security? (Select the two best answers.)

  A. Directory permissions

  B. RSA token

  C. Principle of least privilege

  D. Privacy filter

  Correct Answer: BD

• Question 722:

  User profiles in Windows 7 are stored in which of the following locations?

  A. C:\User Profiles

  B. C:\Documents and Settings\User Profiles

  C. C:\Documents and Settings

  D. C:\Users

  Correct Answer: D

• Question 723:

  A technician adds a second monitor to a system that supports dual video output. Which of the following tabs in Display properties will allow the technician to extend the Windows desktop onto the second monitor?

  A. Themes

  B. Desktop

  C. Settings

  D. Appearance

  Correct Answer: C

• Question 724:

  A technician replaced a video card on a desktop PC. The technician powers on the PC to install the device drivers. The PC boots up and goes through the POST, but the screen goes black when trying to boot the operating system. Which of the following steps should the technician perform NEXT to troubleshoot this issue?

  A. Flash the BIOS

  B. Reseat the video card

  C. Boot the PC in safe mode

  D. Replace the video card with a new one

  Correct Answer: C

• Question 725:

  A user, Joe, has just finished upgrading his computer with a wireless keyboard/mouse combination, additional memory, installed new speakers, and replaced his 15 inch flat screen with a 24 inch flat screen.

  When he boots the computer it immediately starts making a loud beeping noise and will go no further in the boot process.

  Which of Joe's system upgrades is the cause of the problem?

  A. The DVI cable is not properly seated

  B. Speakers are not properly connected

  C. Battery low on wireless mouse

  D. Memory is mismatched

  Correct Answer: D

  Reference: http://www.techspot.com/community/topics/ram-question-mixing-memory-of- different-speeds.93687/

• Question 726:

  Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the Windows installation has been corrupted and does not boot, Ann plugs the drive into a bench system to attempt a recovery. After trying to access the drive on the bench computer, the following message is displayed. "Access Denied. Please Enter Encryption Password." Which of the following is the reason that this error is displayed?

  A. The hard drive is experiencing S.M.A.R.T. failure errors

  B. The TPM security chip inside the bench system is not enabled

  C. The BIOS of the bench system is out of date

  D. BitLocker is being used

  Correct Answer: D

  Reference: http://technet.microsoft.com/en-us/library/ee449438(v=ws.10).aspx

• Question 727:

  A customer calls and reports that when they walk away from their laptop for an extended period of time they have to reconnect to wireless when they get back. Which of the following will MOST likely correct this issue?

  A. Disable screensaver

  B. Adjust power settings

  C. Replace the wireless card

  D. Install a higher capacity battery

  Correct Answer: B

  Reference: http://www.wikihow.com/Adjust-Power-Settings-in-a-Windows-Vista-Laptop

• Question 728:

  A user calls the helpdesk and states that they suddenly cannot connect to the Internet or any other network resources. The user is on a company network that uses DHCP. The technician runs IPCONFIG from the command prompt and the PC has an IP address of 0.0.0.0. Which of the following steps should the technician perform FIRST to troubleshoot this issue?

  A. Check the network cable

  B. Replace network card

  C. Assign a static IP address

  D. Reinstall the network drivers

  Correct Answer: A

  Reference: http://bonzamobilecomputerrepairs.com/blog/?p=151

• Question 729:

  The technician is dispatched to look at a user's laptop. The user reports the system shuts down after 30 minutes of field use. The technician notices the battery is not fully charging. Which of the following should the technician perform to

  resolve this?

  A. Remove the battery and connect it to a commercial battery charger.

  B. Discharge the battery using a static mat.

  C. Change the power setting on the laptop to use less power.

  D. Replace the battery.

  Correct Answer: D

  Reference: http://www.wikihow.com/Fix-a-Laptop-that-is-not-Charging

• Question 730:

  A technician receives a report that the pages coming out of a laser printer are smearing when touched. Which of the following components should the technician check FIRST to resolve this issue?

  A. Drum

  B. Fuser

  C. Pickup roller

  D. Corona wire

  Correct Answer: B

  Reference: http://www.howstuffworks.com/laser-printer3.htm