Which of the following is a key benefit of the SIP Line Appearance feature?
A. Adds support for WebRTC gateway resiliency
B. Facilitates user migration from legacy key telephone systems
C. Adds auto-configuration capability to save system administrators time and money
D. Reduces time to answer incoming calls to the customer's contact center
E. Provides streamlined user access to messaging, conferencing and collaboration features
Which of the following are features of IP Office Support Services (IPOSS)? (Choose two.)
A. IPOSS includes remote diagnostic capabilities.
B. Avaya IP Office™ cloud deployment subscribers must buy a prepaid IPOSS contract on top of their monthly subscription fees.
C. IPOSS can be sold under wholesale and co-delivery models.
D. Default coverage hours for IPOSS are 365x24.
E. IPOSS includes major software upgrades, updates and patches.
A potential customer in the Hospitality market is looking for a communication solution sized for hotel branches, with high-quality endpoints that will allow them to customize functionality and add their own branding. Which of the following products will satisfy that need? (Choose two.)
A. Avaya J-169 desk phones
B. Avaya Vantage K165 endpoints
C. Avaya Aura®
D. Avaya IP Office™
E. Avaya DECT-6 wireless endpoints
On which of the following devices can Avaya IP Office™ customers run a version of the Avaya Vantage Connect client software? (Choose two.)
A. TI-89 Titanium devices
B. Avaya K165/175 endpoints
C. Nortel 1100-series endpoints
D. Avaya K155 endpoints
What features does Avaya Call Reporting provide, which Media Manager does not? (Choose three.)
A. Basic call recording
B. Real-time agent wallboards and dashboards
C. Customizable reporting
D. Integrated video capture for agents and callers
E. Complete and searchable call data
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse. Which of the following products will satisfy that need? (Choose two.)
A. Avaya J139 desk phones
B. Avaya Conference Phones
C. Avaya IP Office™
D. Avaya Aura®
E. Avaya WebRTC soft clients
Contact Recorder is discontinued in Avaya IP Office™ R11. What software replaces it as the native recording software in Avaya IP Office R11, to which existing Contact Recorder users will be migrated as part of their R11 upgrade?
A. Windows Voice Recorder
B. IP Office Media Manager
C. Avaya CallCopy Suite
D. Platinum Voice Recorder
E. Avaya Call Recording
Which of the following features support the claim that single-client implementations of Avaya IP Office™ are easy to manage? (Choose two.)
A. Cloud Operations Manager
B. SIP Line Appearance
C. Simplified Web Self-Administration
D. IP Office Media Manager
E. Installation Wizard
Cloud Operations Manager (COM) is a new management utility. What does it manage?
A. Up to 30 Avaya Aura® systems
B. Up to 30,000 call recordings
C. Up to 30 Avaya IP Office™ system inventories
D. Up to 3000 Avaya IP Office™ users
E. Up to 3000 Avaya IP Office™ systems
What is the currently correct brand name for the Avaya audio/video/web cloud-based software that works with Avaya IP Office™?
A. Avaya OneCloud™ UCaaS
B. Avaya Equinox™
C. Avaya Spaces™
D. Avaya Personal Edition
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