Assessing the existing network infrastructure is a task conducted as part of which service component in the plan phase?
A. Network Readiness Assessment
B. Account Planning
C. Solution Implementation
D. Operations Readiness Assessment
E. Detailed Design Development
Which activity is important for all helpdesk, admin and operations staff to attend?
A. The Project kickoff meeting
B. IP Addressing Scheme Workshop
C. Informal Basic Training
D. Solution Security Configuration Review
E. System Design Workshop
In the design phase, which tasks is conducted during the host physical desing workshop activity?
A. Finalize legacy integration including Legacy Voice, Data and Active Directory
B. Design Dial Plan Architecture and Emergency call Routing
C. Develop Quality of Service Specifications
D. Define Message Store Options and sizing
E. Identify Network Management Design Objectives
Which three business case development activities within the prepare phase are performed providing financial justification and business benefits for the customer to review and evaluate before investing in the technology? ( Choose three)
A. Present Business Requirements
B. Review Business and technical requirements of the customer
C. Review High-level Design
D. Develop a financial analysis
E. Collect and Verify project Management budgetary requirements
F. Document and present project management budgetary requirements
During the plan phase, which template is used during the assess and document infrastructure requirements for the proposed solution task?
A. IPC Project Plan
B. Operational Assessment Checklist
C. Vertical Industry Snapshots
D. Site Requirements Specification Document
E. Staging Plan
Network readiness assessment is an important service component in the plan phase. Which task is part of network readiness assessment?
A. Conducting Operations Readiness Assessment
B. Developing Site Readiness Assessment Report
C. Documenting network availability and redundancy requirements
D. Conducting a discovery workshop to gather data and initiate network implementation plan development
E. Accounting for all advanced technology system assets and configurations
F. Assessing current infrastructure and applications and their readiness to support proposed advanced technology system
In the implement phase, the ongoing support hand-off meeting provides which of the following benefits?
A. Improves customer satisfaction by ensuring a productive operations environment of systems and processes; and minimizes the time it takes to migrate the customer into an automated and process-oriented environment, realizing productivity benefits from operations resources
B. Improves customer satisfaction by ensuring a productive operations environment of systems and processes; and minimizes the time it takes to migrate the customer into an automated and process-oriented environment, realizing productivity benefits from operations resources
C. Establishes both an ongoing review process to ensure that issues are addressed promptly and that the partner can assess and position service activities proactively and a communications mechanism to help the partner maintain awareness of the customer's issues
D. Provides the customer with necessary reactive break-fix services required for daily operation of the network, the availability of reactive break-fix services being a requirement for customer acceptance of the implementation
Which service components in the plan phase includes developing and executing a project management program and managing information, resources, and change control?
A. Preparing Project Kickoff
B. Design Project Kickoff
C. Implementation Project Kickoff
D. Planning Project Kickoff
Which two activities are included in the operations implementation service component in the Cisco Unified Communications implementation phase? Select two.
A. Develop an Implementation-Ready Operations Plan
B. Develop Operational Processes and Procedures
C. Execute the Staging Test Plan and Acceptance Test Subset
D. Install and Configure a Network Management System
Which two operations technology strategy development activities within the prepare phase are performed recommending people, processes and tools supporting the operations and management of a system to the customer?
A. Define the requirements for monitoring service-level measurements
B. Identify and assess the operational requirements that address and meet the business objectives and goals of the customer
C. Examine and evaluate existing operations and network management process flows and existing operations and network management designs
D. Define and document the appropriate service-level requirements associated with availability, capacity and security that correlate within the technology service delivery goals
E. Analyze documented business and technology requirements of the customer
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