Which two service components are part of the Cisco Unified Communications plan phase? Select two.
A. Account Planning
B. Site Readiness Assessment
C. Operations Readiness Assessment
D. Proof of concept
E. Proposal Development
In the design phase, which service component includes developing and documenting the custom specifications for Cisco Unified Communications Contact Center?
A. Application Development
B. Staging Plan Development
C. Detailed Design Development
D. Implementation Plan Development
After successful implementation and handoff of a project, which Cisco Lifecycle Services phase describes the post-project support activities?
A. Maintain
B. Implement
C. Plan
D. Operate
Which of these statements most accurately describes the technology strategy development service component in the Cisco Unified Communications prepare phase?
A. It compares the Cisco Unified Communications solution systems functions and features to the customer operations.
B. It analyzes the customer business requirements and recommends an appropriate Cisco Unified Communications solution to meet business requirements.
C. It assesses and documents the business requirements for end-user service delivery.
D. It identifies the customer business requirements to match a model Cisco Unified Communications solution.
Which phase sequence represents the Cisco Lifecycle Services approach for Cisco Unified Communications?
A. Presale, Plan, Develop, Deploy, Operate, and Maintain
B. Prepare, Plan, Design, Implement, Operate, and Optimize
C. Initiate, Plan, Analysis, Design, Develop, and Operate
D. Analysis, Design, Deploy, Implement, Verify, Implement, and Operate
Which phase includes staff training and end-user training for the Cisco Unified Communications solution?
A. Plan
B. Implement
C. Design
D. Deploy
Which statement describes the business requirements development service component in the Cisco Unified Communications prepare phase?
A. It analyzes the customer business requirements and recommends an appropriate Cisco Unified Communications solution to meet business requirements.
B. It identifies and documents the appropriate end-user training needed for the customer.
C. It assess and documents the business requirements for end-user service delivery.
D. It identifies the customer business requirements to match a model Cisco Unified Communications solution.
Which of the following phases includes identifying and documenting customer business requirements?
A. Prepare
B. Initiate
C. Design
D. plan
Which service component within the prepare phase provides a financial justification for the customer in the adoption of a Cisco Unified Communications phase?
A. Account Qualification
B. Business Case Development
C. Proof of Concept
D. Technology Strategy Development
In the design phase, which service component includes developing and documenting the test cases used to verify that a deployed Cisco Unified Communications solution meets the business and technical requirements?
A. Applications Development
B. System Acceptance Test Plan Development
C. Proof of Concept Development
D. Implementation Plan Development
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