Cisco Cisco Certifications 700-039 Questions & Answers

• Question 21:

  Which tool offers a blueprint for designing and deploying a full-service, comprehensive network to support business needs?

  A. Cisco Smart Business Roadmap

  B. Cisco Collaboration Use Case Tool

  C. Cisco Steps to Success

  D. Cisco Smart Business Architecture

  Correct Answer: D

• Question 22:

  In which layer of the Cisco Collaboration Architecture do you find session and content management?

  A. Collaboration applications layer

  B. Endpoint device layer

  C. Infrastructure layer

  D. Collaboration services layer

  Correct Answer: D

• Question 23:

  The customer satisfaction index is an important business Key Performance Indicator Which building block of the business model references that KPI?

  A. Channels

  B. CRM

  C. Key activities

  D. Customer segments

  Correct Answer: B

• Question 24:

  Cisco supply chain agility solutions are addressing a crucial part within the manufacturing industry.

  Which of the following is the main driver of that branch of industry?

  A. Adopt the supply chain to changing markets

  B. Achieve lower unit costs

  C. Achieve stronger competitive position in the marketplace

  D. Increase utilization of manufacturing plants

  E. Ensure quality standards to customers

  Correct Answer: A

• Question 25:

  Which option is a next-generation agent and supervisor desktop that offers a user-centric design to enhance customer care satisfaction along with a collaborative experience?

  A. Cisco WebEx

  B. Cisco SocialMiner

  C. Cisco Finesse

  D. Cisco Jabber

  Correct Answer: C

• Question 26:

  Which three roles belong to an informal buying center that the account manager must be aware of? (Choose three)

  A. Dealer

  B. Gatekeeper

  C. Buyer

  D. Seller

  E. Initiator

  F. Partner

  Correct Answer: BCE

• Question 27:

  Which list of the steps of migration is in the correct sequence?

  A. Deploy Cisco Unified Communications service, deploy UC to the remote sites, deploy UC at the central site, deploy UC-ready IP infrastructure

  B. Deploy UC-ready IP infrastructure, deploy Cisco Unified Communications service, deploy UC at the central site, deploy UC to the remote sites

  C. Deploy UC-ready IP infrastructure, deploy Cisco Unified Communications service, deploy UC to the remote sites, deploy UC at the central site

  D. Deploy Cisco Unified Communications service, deploy UC-ready IP infrastructure, deploy UC to the remote sites, deploy UC at the central site

  Correct Answer: B

• Question 28:

  Which three building blocks of the business model canvas help to achieve efficiency? (Choose three.)

  A. key partners

  B. key resources

  C. revenue streams

  D. channels

  E. cost structure

  F. customer segments

  Correct Answer: ABE

• Question 29:

  Which Cisco Telepresence product series exemplifies simple-to-use immersive collaboration?

  A. Profile Series

  B. EX Series

  C. MX Series

  D. TX Series

  Correct Answer: D

• Question 30:

  Which two are features of Cisco Unified Communications Manager Business Edition 6000? (Choose two.)

  A. It unifies desk phone, wireless phone, IP phone, and instant messaging.

  B. It has capacity for 75 to 300 users and supports up to 10 sites

  C. It runs on the Cisco MCS 7890 hardware

  D. It is backwards compatible, which means that it will run on old Cisco MCS hardware.

  E. It supports Cisco Unified Contact Center Express.

  Correct Answer: AE