Which two benefits to a Call Center does the Call Vectoring feature provide? (Choose two.)
A. the customized handling of incoming calls via programmed commands
B. the ability for supervisors to monitor an agent's Automatic Call Distribution (ACD) calls
C. the ability for an agent to answer multiple Automatic Call Distribution (ACD) calls
D. the conditional call treatment or routing based on parameters such as time of day, day of week, holidays, etc.
E. the ability to change the skills assigned to an agent
Nowadays, the certification exams become more and more important and required by more and more enterprises when applying for a job. But how to prepare for the exam effectively? How to prepare for the exam in a short time with less efforts? How to get a ideal result and how to find the most reliable resources? Here on Vcedump.com, you will find all the answers. Vcedump.com provide not only Avaya exam questions, answers and explanations but also complete assistance on your exam preparation and certification application. If you are confused on your 7392X exam preparations and Avaya certification application, do not hesitate to visit our Vcedump.com to find your solutions here.