When deploying a virtual environment, you should configure the applications in a specific order. Which option provides the best order to verify the virtual environment?
A. Application Enablement Services, Call Center Elite Multichannel, SQL database
B. Avaya WebLM, Communication Manager, SQL database
C. Call Center Elite Multichannel, Avaya WebLM, SQL database
D. SQL database, Communication Manager, Avaya WebLM
A customer wants to archive their log files using the Ttrace Log2Zip application Which setting can they choose to archive their files?
A. The type of log file and the name
B. The period of time, the name, and the files to be archived
C. The size of the log file and which files to archive
D. The number of lines in the log and the commands
A customer uses the quick installer to install the core applications for their Call Center Elite Multichannel
system.
Which three core server applications require manual configuration during the installation process? (Choose
three.)
A. Media Director
B. Call Routing Server
C. Interaction Data Server
D. Web Chat for IIS
E. Email Media Store
A customer wants to use the TTrace application on their desktop to monitor remote servers. Is this possible?
A. Yes, the customer can use the TTrace Server, the configuration should be installed on the server and the TTrace console on the client desktop
B. Yes, the customer can use their desktop to monitor the call center server after they install the TTrace tool on their desktop
C. No, the customer must use the TTrace application from another server
D. No, the customer must use the TTrace application on the server where it is running
A customer reports that they have an active alarm. The alarm is from the Media Director and reads "Device
Monitor Failure".
What should you advise the customer to do?
A. Check the License Director configuration and ensure the service is running
B. Restart and Stop the Media Director to resolve the error
C. Check the Media Director configuration and Avaya Aura?Communication Manager
D. Check the device exists in Communication Manager and that it is added in the AES Security database
A customer reports that they received the message `Tserver Link Up'. What should you advise them to do?
A. Connect the Tserver to establish the link between the Tserver and the Communication Manager
B. Check that the Tserver details are correct and AES Server is running
C. Check the License Director configuration and ensure that the service is running
D. Nothing. This is just a message indicating the specified link is established
When viewing TTrace Process Output, which two statements are true about the output windows? (Choose two.)
A. the title bar of the output window shows the date and time
B. the title bar of the output window shows the process name, the host name, and the process ID
C. the system displays outputs with the newest at the bottom of the display
D. the system displays outputs at the top of the display
E. the window shows the last 1000 lines of the log file
When a customer generates a TTrace log file there are specified components in each line item of the log
file.
Which data do these components include?
A. The log file includes the date, the time, the name of the processes, the system where the process is running, and the process ID
B. The log file includes the date, the time, the name of the processes, the system where the process is running, and the name of the agent handling contacts
C. The log file includes the name of the processes, the system where the process is running, and the process ID
D. The log file includes the date, the time, the name of the processes, the system where the process is running, and the name of the user on the system
Which two components installed on the same PC does the TTrace tool require? (Choose two.)
A. TTrace Server
B. TTrace Console
C. TTrace Config
D. TTrace Log2Zip
A customer using the TTrace tool wants to see a list of services that have been configured, and also select
their respective logging levels.
Which TTrace tool will accomplish this?
A. TTrace Log2Zip
B. TTrace Configuration
C. TTrace Server
D. TTrace Console
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