Microsoft Microsoft Certifications 77-725 Questions & Answers

• Question 21:

  SIMULATION

  Project 3 of 7: Service

  Overview

  You are an administrative assistant for Fabrikam, Inc.'s Field Service division. You are preparing the monthly newsletter to be sent out to field service engineers.

  

  Remember that mileage reimbursement claims must be submitted by the 15th of each month. Save the

  mileage form as a PDF file and email it to your regional supervisor.

  Bonuses are Changing

  New Depot Return Process

  All offices have received the new tracking form for repair depot returns. Complete the following tasks when

  returning parts for repair:

  Complete all fields in the Field Service section of the form.

  Remove the top copy and file it in your office.

  Securely attach the form to the part.

  Package the part for shipment.

  Ship to the home office and clearly label the box "For depot return".

  All returns must be shipped to the home office to receive credit. The regional depots will close in two

  months and will not be accepting return shipments.

  Vice President's Corner

  NOTE TO SELF: If the VP doesn't provide content by Wednesday, delete this section and put in something

  generic about customer satisfaction.

  Quarterly Results

  NOTE TO SELF: This is a placeholder charter. Update the chart after the actual results are available on

  Monday.

  

  Add a Grid cover page.

  A.

  Correct Answer: See the explanation below.

• Question 22:

  SIMULATION Project 3 of 7: Service Overview You are an administrative assistant for Fabrikam, Inc.'s Field Service division. You are preparing the

  monthly newsletter to be sent out to field service engineers.

  

  Remember that mileage reimbursement claims must be submitted by the 15th of each month. Save the

  mileage form as a PDF file and email it to your regional supervisor.

  Bonuses are Changing

  New Depot Return Process

  All offices have received the new tracking form for repair depot returns. Complete the following tasks when

  returning parts for repair:

  Complete all fields in the Field Service section of the form.

  Remove the top copy and file it in your office.

  Securely attach the form to the part.

  Package the part for shipment.

  Ship to the home office and clearly label the box "For depot return".

  All returns must be shipped to the home office to receive credit. The regional depots will close in two

  months and will not be accepting return shipments.

  Vice President's Corner

  NOTE TO SELF: If the VP doesn't provide content by Wednesday, delete this section and put in something

  generic about customer satisfaction.

  Quarterly Results

  NOTE TO SELF: This is a placeholder charter. Update the chart after the actual results are available on

  Monday.

  

  On the page following the section break, change the page orientation to Landscape.

  A.

  Correct Answer: See the explanation below.

• Question 23:

  SIMULATION

  Project 3 of 7: Service

  Overview

  You are an administrative assistant for Fabrikam, Inc.'s Field Service division. You are preparing the monthly newsletter to be sent out to field service engineers.

  

  Remember that mileage reimbursement claims must be submitted by the 15th of each month. Save the

  mileage form as a PDF file and email it to your regional supervisor.

  Bonuses are Changing

  New Depot Return Process

  All offices have received the new tracking form for repair depot returns. Complete the following tasks when

  returning parts for repair:

  Complete all fields in the Field Service section of the form.

  Remove the top copy and file it in your office.

  Securely attach the form to the part.

  Package the part for shipment.

  Ship to the home office and clearly label the box "For depot return".

  All returns must be shipped to the home office to receive credit. The regional depots will close in two

  months and will not be accepting return shipments.

  Vice President's Corner

  NOTE TO SELF: If the VP doesn't provide content by Wednesday, delete this section and put in something

  generic about customer satisfaction.

  Quarterly Results

  NOTE TO SELF: This is a placeholder charter. Update the chart after the actual results are available on

  Monday.

  

  Under the "New Depot Return Process" heading, format the five lines of text starting with "Complete all fields..." as a numbered list that has a parenthesis after the number.

  A.

  Correct Answer: See the explanation below.

• Question 24:

  SIMULATION

  Project 3 of 7: Service

  Overview

  You are an administrative assistant for Fabrikam, Inc.'s Field Service division. You are preparing the monthly newsletter to be sent out to field service engineers.

  

  Remember that mileage reimbursement claims must be submitted by the 15th of each month. Save the

  mileage form as a PDF file and email it to your regional supervisor.

  Bonuses are Changing

  New Depot Return Process

  All offices have received the new tracking form for repair depot returns. Complete the following tasks when

  returning parts for repair:

  Complete all fields in the Field Service section of the form.

  Remove the top copy and file it in your office.

  Securely attach the form to the part.

  Package the part for shipment.

  Ship to the home office and clearly label the box "For depot return".

  All returns must be shipped to the home office to receive credit. The regional depots will close in two

  months and will not be accepting return shipments.

  Vice President's Corner

  NOTE TO SELF: If the VP doesn't provide content by Wednesday, delete this section and put in something

  generic about customer satisfaction.

  Quarterly Results

  NOTE TO SELF: This is a placeholder charter. Update the chart after the actual results are available on

  Monday.

  

  Use the Go To feature to navigate to the Bookmark "OldNews" and delete the paragraph at that location.

  A.

  Correct Answer: See the explanation below.

• Question 25:

  SIMULATION

  Project 2 of 7: Bakery Letter

  Overview

  As the marketing manager for Liberty's Delightful Sinful Bakery and Caf? you want to inform local businesses that you will now be providing catering services.

  

  December 31, 2018

  CATERING SERVICES ARE NOW AVAILABLE Dear Business Owner: Liberty's Delightful Sinful Bakery and Caf?would like to inform you that beginning next month, we will be providing catering and delivery services in your area. We invite you to look over our lunch catering menu below, and contact us to schedule your next business meeting lunch.

  

  The menu above is a small sample of the options we have available. Liberty's Delightful Sinful Bakery will

  impress you with excellent service and great food at an affordable price.

  We look forward to hearing from you to cater your next meeting.

  Sincerely,

  Steve Lasker

  Owner

  Remove all personal information from the document.

  A.

  Correct Answer: See the explanation below.

• Question 26:

  SIMULATION

  Project 2 of 7: Bakery Letter

  Overview

  As the marketing manager for Liberty's Delightful Sinful Bakery and Caf? you want to inform local businesses that you will now be providing catering services.

  

  December 31, 2018

  CATERING SERVICES ARE NOW AVAILABLE Dear Business Owner: Liberty's Delightful Sinful Bakery and Caf?would like to inform you that beginning next month, we will be providing catering and delivery services in your area. We invite you to look over our lunch catering menu below, and contact us to schedule your next business meeting lunch.

  

  The menu above is a small sample of the options we have available. Liberty's Delightful Sinful Bakery will

  impress you with excellent service and great food at an affordable price.

  We look forward to hearing from you to cater your next meeting.

  Sincerely,

  Steve Lasker

  Owner

  Add a Registered Sign at the end of the company name in the header.

  A.

  Correct Answer: See the explanation below.

• Question 27:

  SIMULATION Project 2 of 7: Bakery Letter Overview As the marketing manager for Liberty's Delightful Sinful Bakery and Caf? you want to inform local

  businesses that you will now be providing catering services.

  

  December 31, 2018

  CATERING SERVICES ARE NOW AVAILABLE Dear Business Owner: Liberty's Delightful Sinful Bakery and Caf?would like to inform you that beginning next month, we will be providing catering and delivery services in your area. We invite you to look over our lunch catering menu

  below, and contact us to schedule your next business meeting lunch.

  

  The menu above is a small sample of the options we have available. Liberty's Delightful Sinful Bakery will

  impress you with excellent service and great food at an affordable price.

  We look forward to hearing from you to cater your next meeting.

  Sincerely,

  Steve Lasker

  Owner

  Apply table style Grid Table 4 ?Accent 1 to the table in the document.

  A.

  Correct Answer: See the explanation below.

• Question 28:

  SIMULATION Project 2 of 7: Bakery Letter

  Overview

  As the marketing manager for Liberty's Delightful Sinful Bakery and Caf? you want to inform local businesses that you will now be providing catering services.

  

  December 31, 2018

  CATERING SERVICES ARE NOW AVAILABLE Dear Business Owner: Liberty's Delightful Sinful Bakery and Caf?would like to inform you that beginning next month, we will be providing catering and delivery services in your area. We invite you to look over our lunch catering menu below, and contact us to schedule your next business meeting lunch.

  

  The menu above is a small sample of the options we have available. Liberty's Delightful Sinful Bakery will

  impress you with excellent service and great food at an affordable price.

  We look forward to hearing from you to cater your next meeting.

  Sincerely,

  Steve Lasker Owner

  Add the alternative text title, "Lunch Menu" to the table in the document.

  A.

  Correct Answer: See the explanation below.

• Question 29:

  SIMULATION Project 1 of 7: Observation Overview You are a member of the Barstow College Observation Project committee. You are preparing the initial

  summary report for this year's count, but have not received all of the data you need to complete the report.

  

  Introduction

  The multi-departmental Wildlife Observation Project has completed its wildlife population counts for this

  year. The counts were made between May 5 and May 7 for both the wilderness and cultivated land areas.

  This is in line with the count periods for all previous years. The species used for the counts have been

  identified as common for the region (central Missouri) in which the counts were taken. (Author, 2009) As in

  previous years, five observation blinds were set up two weeks before the counts were to take place.

  Counters worked eight-hour shifts providing 24-hour coverage of the count areas for two days. Weather for

  both observation days was clear and mild (varying between 50-70 degrees F).

  The results presented here are summary total results only, which counts from five and ten years ago

  provided for comparison. Detailed observation results will be available as soon as they are completed. We

  estimate that they will be available some time in the next two weeks.

  Wilderness Summary

  The wilderness observation area is a five-acre section of unimproved forest land. The most common trees

  in the area are maple, red oak, cedar, sweet gum, and hickory. The area also includes a small spring. The

  area is not enclosed by a fence or other man-made barrier.

  The area is located eight miles from the nearest paved road and twelve miles from the nearest residence.

  Off-road vehicles were used to bring counters close to, but not entering, the count area. The nearest

  approach by off-road vehicles was one mile.

  The table below lists the summary counts.

  

  Though further research any analysis is needed, the drop in mourning dove and bobwhite quail counts

  could be significant. The detailed count data shows these numbers failing off each year.

  Cultivated Land Summary

  The cultivated land observation area is a five-acre section of cultivated land near the center of a 50-acre

  field. The field is used to grow corn, wheat, soybeans, and clover, with the crop rotated annually. In the fifth

  year of the cycle, the field is left fallow.

  The area is located two miles from the nearest paved road and one mile from the nearest residence. A

  storage barn is located at the southern border of the field.

  The table below lists the summary counts.

  Additional Notes

  This project was initially scheduled to run for ten years, so we are currently in our last year. The committee

  needs to decide if it is worth the time and expense to continue the project. The landowners have

  experience that they would be happy to let us continue. Costs relating to the project is minimal and it does

  provide an opportunity to offer extra credit to students volunteering as counters. A suggestion has been

  made by some committee members that we should increase the count frequency, counting on a quarterly

  schedule instead of an annual schedule. This would need to be coordinated with the owner of the

  cultivated field so that we do not interfere with planting or harvesting schedules.

  Special Thanks

  Once again, we would like to offer special thanks to:

  We couldn't do this without you.

  The spacing between words in the first two paragraphs is off. View only the tab and space formatting

  symbols to troubleshoot the problem. You do not need to remove the extra tabs or spaces.

  A.

  Correct Answer: See the explanation below.

• Question 30:

  SIMULATION

  Project 1 of 7: Observation Overview You are a member of the Barstow College Observation Project committee. You are preparing the initial

  summary report for this year's count, but have not received all of the data you need to complete the report.

  

  Introduction

  The multi-departmental Wildlife Observation Project has completed its wildlife population counts for this

  year. The counts were made between May 5 and May 7 for both the wilderness and cultivated land areas.

  This is in line with the count periods for all previous years. The species used for the counts have been

  identified as common for the region (central Missouri) in which the counts were taken. (Author, 2009) As in

  previous years, five observation blinds were set up two weeks before the counts were to take place.

  Counters worked eight-hour shifts providing 24-hour coverage of the count areas for two days. Weather for

  both observation days was clear and mild (varying between 50-70 degrees F).

  The results presented here are summary total results only, which counts from five and ten years ago

  provided for comparison. Detailed observation results will be available as soon as they are completed. We

  estimate that they will be available some time in the next two weeks.

  Wilderness Summary

  The wilderness observation area is a five-acre section of unimproved forest land. The most common trees

  in the area are maple, red oak, cedar, sweet gum, and hickory. The area also includes a small spring. The

  area is not enclosed by a fence or other man-made barrier.

  The area is located eight miles from the nearest paved road and twelve miles from the nearest residence.

  Off-road vehicles were used to bring counters close to, but not entering, the count area. The nearest

  approach by off-road vehicles was one mile.

  The table below lists the summary counts.

  

  Though further research any analysis is needed, the drop in mourning dove and bobwhite quail counts

  could be significant. The detailed count data shows these numbers failing off each year.

  Cultivated Land Summary

  The cultivated land observation area is a five-acre section of cultivated land near the center of a 50-acre

  field. The field is used to grow corn, wheat, soybeans, and clover, with the crop rotated annually. In the fifth

  year of the cycle, the field is left fallow.

  The area is located two miles from the nearest paved road and one mile from the nearest residence. A

  storage barn is located at the southern border of the field.

  The table below lists the summary counts.

  Additional Notes

  This project was initially scheduled to run for ten years, so we are currently in our last year. The committee

  needs to decide if it is worth the time and expense to continue the project. The landowners have

  experience that they would be happy to let us continue. Costs relating to the project is minimal and it does

  provide an opportunity to offer extra credit to students volunteering as counters. A suggestion has been

  made by some committee members that we should increase the count frequency, counting on a quarterly

  schedule instead of an annual schedule. This would need to be coordinated with the owner of the

  cultivated field so that we do not interfere with planting or harvesting schedules.

  Special Thanks

  Once again, we would like to offer special thanks to:

  We couldn't do this without you.

  Modify the citation source to change the Year to "2001".

  A.

  Correct Answer: See the explanation below.