Exam Details

  • Exam Code
    :78201X
  • Exam Name
    :Avaya IP Office Platform Support Certified
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :131 Q&As
  • Last Updated
    :Mar 25, 2025

Avaya Avaya Certifications 78201X Questions & Answers

  • Question 21:

    Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail? (Select two.)

    A. Installation of IIS on all Voicemail Pro servers

    B. Support for Port 80

    C. Local Host file

    D. Preferred Edition Licenses on all IP Office systems

    E. SMTP communication unblocked between Voicemail servers

  • Question 22:

    A customer has two main receptionists using SoftConsole, however, two back office workers have the SoftConsole on their PC to take calls and cover for the receptionists when they are away from their desk. During business hours, how many licenses are required for the two SoftConsoles?

    A. 8

    B. 6

    C. 4

    D. 2

  • Question 23:

    Upon plugging in a new IP500 V2 device, the dashboard displays two ports in one of the modules to be green, even though no telephones are connected. What could be the reason behind it?

    A. The chassis contains a Combo Card.

    B. The operating system is operational, and an administrator is configuring the system.

    C. The device has passed self-test and is powered on.

    D. Both LAN1 and LAN2 connections are disconnected.

  • Question 24:

    In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X?Portal are also installed at the same time. Therefore, by default they should both be running. Which application would NOT be useful to check if they are in fact up and running?

    A. Voicemail Pro Windows Client

    B. System Status Application

    C. Web Manager

    D. Manager Application

  • Question 25:

    A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users. Where should this function be enabled?

    A. on the User Telephony configuration

    B. on the Short Code configuration

    C. on the ARS table configuration

    D. on the System Telephony configuration

  • Question 26:

    A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?

    A. 8

    B. 6

    C. 2

    D. 4

  • Question 27:

    You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)

    A. SIP trunk settings

    B. Session border controller settings

    C. User access levels

    D. Network architecture design

    E. Client device drivers

  • Question 28:

    Which application can be used to display the configuration size of the Avaya IP Office system?

    A. Web LM Application

    B. Web Manager Application

    C. System Status Application

    D. Manager Application

  • Question 29:

    When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)

    A. Development Tracing and Resource View

    B. Resource View and Selective View

    C. Continuous Log and Snapshot Only

    D. Snapshot Only and Development Tracing

    E. Continuous Log and Development Tracing

  • Question 30:

    Which three licenses are replaced by Server Edition? (Choose three.)

    A. Avaya IP Office Voice Networking

    B. Avaya IP Office Receptionist

    C. Avaya IP Office Advanced Edition

    D. Avaya IP Office Power User

    E. Avaya IP Office Mobile Worker

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