Exam Details

  • Exam Code
    :78201X
  • Exam Name
    :Avaya IP Office Platform Support Certified
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :131 Q&As
  • Last Updated
    :Mar 25, 2025

Avaya Avaya Certifications 78201X Questions & Answers

  • Question 61:

    What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?

    A. Manually with copy and paste

    B. Using the Outlook Plugin

    C. With UMS and LDAP

    D. With the IP Office Manager Application and custom scripts

  • Question 62:

    When creating a Short Code for connecting to a start point in Voicemail Pro modules, which Short Code feature should be utilized?

    A. Voicemail On

    B. Voicemail Off

    C. Voicemail Collect

    D. Voicemail Call

  • Question 63:

    When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?

    A. Web Services

    B. Voicemail Pro

    C. Avaya Contact Recorder

    D. one-X?Portal

    E. Call Detail Records

  • Question 64:

    Which two applications can invoke Secure Digital (SD) card commands?

    A. IP Office Manager

    B. Avaya Aura?System Manager

    C. IP Office Web Manager

    D. IP Office System Monitor

    E. Avaya Control Manager

  • Question 65:

    If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?

    A. Use the System Status Application (SSA) to see the user to which the call is ringing.

    B. Use Customer Call Status (CCS) to see the user to which the call is ringing.

    C. Capture a System Monitor trace and escalate to Avaya for analysis.

    D. Wait until the system is idle and place test calls to listen to the ringing phone.

  • Question 66:

    Which IP Office 500 V2 base card provides support for both Analogue and Digital telephony, and also provides the capability to add additional trunk interfaces?

    A. the Combination card

    B. the VCM Card

    C. the TCM8 Card

    D. the Base Carrier Card

  • Question 67:

    What is the default incoming call route for data calls on the IP Office, and which feature does it access by default?

    A. Hunt group "Data" and Voicemail

    B. RAS access "Dialin" and Voicemail

    C. Extension "Modern" and Auto-attendant

    D. Hunt group "Main" and Auto-attendant

  • Question 68:

    Providers are components of one-X?Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X?Portal?

    A. It provides directory information from the IP Office systems to one-X?Portal.

    B. It handles the browser connections between users and the one-X?Portal server.

    C. It handles telephony communications to and from the IP Office systems assigned to it.

    D. It provides access to the voicemail server for features such as message playback via the browser.

  • Question 69:

    What is the purpose of the "SMTP Authentication" setting in the email configuration of Avaya IP Office?

    A. It disables email communication between IP Office and the SMTP server.

    B. It enables email communication between IP Office and the SMTP server without requiring login credentials.

    C. It encrypts email communication between IP Office and the SMTP server using SSL/TLS.

    D. It requires login credentials to be entered for email communication between IP Office and the SMTP server.

  • Question 70:

    Within the Configuration Wizard, which specific field must be populated first, before any other fields become visible?

    A. Network Configuration

    B. System Configuration

    C. Ignition Configuration

    D. User Configuration

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