Exam Details

  • Exam Code
    :78201X
  • Exam Name
    :Avaya IP Office Platform Support Certified
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :131 Q&As
  • Last Updated
    :Mar 25, 2025

Avaya Avaya Certifications 78201X Questions & Answers

  • Question 81:

    A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user's extension shouldring for 10 seconds before trying the next available person. Which timer should be configured with a value of 10 seconds to achieve this requirement?

    A. No answer time for the Hunt group

    B. No answer time for the User

    C. Fall-back timer

    D. The Hunt Group overflow timer

  • Question 82:

    If ContactStore is running on a separate server from Voicemail Pro, a registry key must be set in the ContactStore server. What is the exact purpose of this registry key, which poses potential security risks if not set correctly?

    A. It stores the ContactStore License in the server running ContactStore for auditing purposes.

    B. It registers ContactStore with IP Office for seamless integration.

    C. It tells ContactStore the exact location of the folder shared with Voicemail Pro for reliable communication.

    D. It provides read/write access to browser users for easy management.

  • Question 83:

    Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

    A. System Status Application (SSA)

    B. WebLM License Manager

    C. Avaya IP Office Manager

    D. Avaya Diagnostic Server (ADS)

  • Question 84:

    You have purchased a pre-configured Avaya Application Server, which includes Voicemail Pro and one-X?Portal applications. You need to verify if both applications are running. Which application should you use, and what steps would you take to confirm the status of the applications?

    A. Web Manager Application, navigate to the System Status > Applications menu and check for the status of Voicemail Pro and one-X?Portal.

    B. Monitor Application, check the status of the applications on the home screen dashboard.

    C. Manager Application, navigate to the Server > Applications menu and check the status of Voicemail Pro and one-X?Portal.

    D. Application Server, log in and run a command to check the status of the applications.

  • Question 85:

    When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

    A. The current time and date of the IP Office system.

    B. The software version and patch level of the IP Office system.

    C. The CPU and memory utilization of the IP Office system.

    D. The number of active calls and the call status on the IP Office system.

  • Question 86:

    Which Avaya IP Office application is used to access the Security Settings for the system?

    A. Avaya IP Office Monitor application

    B. Avaya IP Office Web Self Administration application

    C. Avaya Aura System Manager

    D. Avaya IP Office Manager application

  • Question 87:

    Which application allows users to access their own recordings within Media Manager?

    A. Web Self Management

    B. Web Self Recordings

    C. Web Self Media Manager

    D. Web Self Administration

  • Question 88:

    On an IP 500 control unit that has 12 DS30 modules configured, what is the maximum number of ISDN/PRI trunks that can be configured?

    A. 6

    B. 3

    C. 4

    D. 8

  • Question 89:

    If a company's internal DNS is down, how can a SIP Remote Worker client register with the IP Office using a Wi-Fi connection?

    A. The client can use the Internet router/firewall to proxy the IP Office IP address.

    B. The client can use FQDN and port forwarding router to access the Internet DNS.

    C. DHCP can redirect the registration to a backup DNS.

    D. The client can only use the cellular network to register with the IP Office.

  • Question 90:

    A customer requires that all users be blocked from making international calls. Which method can be used to efficiently apply this restriction to the IP Office Platform's short codes?

    A. Adding the short code to the ARS table.

    B. Assigning the short code to a user permission.

    C. Assigning the short code to all external lines.

    D. Configuring the short code for each user individually.

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