Exam Details

  • Exam Code
    :9L0-415
  • Exam Name
    :OS X Support Essentials 10.9
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :218 Q&As
  • Last Updated
    :Apr 01, 2025

Apple Apple Certifications 9L0-415 Questions & Answers

  • Question 121:

    A Safe Boot performs the following permanent actions: attempting to repair the system volume structure, deleting system KEXT caches, and deleting font caches.

    A. How can you acquire the OS X Mavericks installer?

    B. Where are the keychain files stored?

    C. Which changes are made when OS X Safe Boots?

    D. What does the master password do?

  • Question 122:

    Metadata is information stored outside of a file or folder. It provides additional information about files and folders. Examples include: file flags, extended file attributes, and permissions.

    A. How can an OS X system automatically connect to a Wi-Fi network?

    B. What's a profile? How are profiles managed?

    C. What can you enable to locate a lost Mac system?

    D. What is file system metadata? What are some examples of file system metadata?

  • Question 123:

    How do the four default System Preferences categories differ?

    A. The easiest method to configure VPN settings is to use a configuration profile containing all the relevant VPN setup information.

    B. During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.

    C. Archive files are much simpler to create in the Finder and are compatible with third-party operating systems. Disk images are more difficult to create and manage, but they offer greater flexibility. Primarily, disk images can be easily modified and converted. However, OS X style disk images aren't compatible with third-party operating systems.

    D. Generally, Personal preferences affect only a single user; Hardware preferences adjust hardware and peripheral settings; Internet and Wireless preferences affect personal and system network settings; and System Preferences affect all users and often require administrative access.

  • Question 124:

    How can you ensure that previously deleted items are securely erased?

    A. The Finder hides traditional UNIX resources from average users because they don't need to have access to those items. If users need access to these UNIX items, they can access them from Terminal.

    B. The four erase options in Disk Utility are: Fastest, which simply replaces the volume's directory structure A second choice, which provides good security by writing zeros on top of all the previous disk data A third choice, which provides even better security by writing three separate passes of information on top of the previous disk data Most Secure, which provides the best security by writing seven separate passes of information on top of the previous disk data

    C. The master password is used to reset local account passwords.

    D. From the Erase tab in Disk Utility, you can choose to securely erase the free space of a disk or volume. This securely erases any previously deleted files on the selected disk or volume

  • Question 125:

    How can you encrypt a disk without losing its contents?

    A. The Archive option in the Finder creates compressed zip archive files.

    B. From the Finder, you can encrypt a disk without losing its contents by secondary (or Control-) clicking the disk and then choosing Encrypt from the shortcut menu.

    C. Though Spotlight indexes file and folder permissions, it allows other users to search the contents of locally attached nonsystem volumes when ownership is ignored on those volumes.

    D. From the "Connect to Server" dialog in the Finder, you can connect to: Apple File Protocol (AFP) Server Message Blocks/Common Internet File System (SMB/CIFS) ?SMB2 Network File System (NFS) Web-based Distributed Authoring and Versioning (WebDAV) File Transfer Protocol (FTP) network file services

  • Question 126:

    Most common IP addresses and subnet masks share the same IPv4 formatting. An IPv4 address is a 32-bit number represented in four groups of three-digit numbers, known as octets, separated by periods. Each octet has a value between 0 and 255. An IPv6 address is a 128-bit number that's presented in eight groups of four-digit hexadecimal numbers separated by colons. This allows for a huge range of addresses, and as a result IPv6 addressing essentially includes subnet information.

    A. How can you identify duplicate fonts?

    B. What types of files are omitted from Time Machine backups?

    C. How does IPv4 addressing differ from IPv6 addressing?

    D. How does the Secure Empty Trash feature in Finder work?

  • Question 127:

    If a connected peripheral doesn't appear in System Information, the issue is likely to be hardware related. Troubleshoot accordingly.

    A. What are the four default top-level folders visible in the Finder?

    B. How can you select a new printer driver for a configured printer?

    C. How can you encrypt a disk without losing its contents?

    D. What can you infer about a connected peripheral if it doesn't appear in the System Information application?

  • Question 128:

    Client software is used to access network services provided by server software. The connection is established using a common network protocol known by both the client and server software. Thus, the client and server software can be from different sources.

    A. What's the best source for acquiring printer drivers for OS X?

    B. What's the relationship between clients and servers as it relates to network service access?

    C. What's target disk mode and how is it engaged?

    D. What's the primary interface for configuring network service applications?

  • Question 129:

    What are the four erase options available in Disk Utility? How are they all different?

    A. The four primary application environments supported by OS X are: Native OS X applications, which are created using Cocoa UNIX applications, which are primarily accessed via Terminal Java applications, which work as cross-platform applications X Window System applications, which run inside the popular UNIX windowing environment

    B. Before the local user account is created on a system, you must first copy the restored user's home folder to the /Users folder. Then after you create the new user in Users and Groups preferences with the same account name, the system will prompt you to associate the new account with the restored home folder.

    C. Methods for restoring from a Time Machine backup include: Navigating through the backup history via the Time Machine application Restoring a user account via Migration Assistant Restoring an entire system via OS X Recovery Manually restoring items via the Finder

    D. The four erase options in Disk Utility are: Fastest, which simply replaces the volume's directory structure A second choice, which provides good security by writing zeros on top of all the previous disk data A third choice, which provides even better security by writing three separate passes of information on top of the previous disk data Most Secure, which provides the best security by writing seven separate passes of information on top of the previous disk data

  • Question 130:

    How can you identify which applications are installed on your Mac?

    A. Three ways to forcibly quit an application from the graphical interface are from the Force Quit Application dialog accessed from the Apple menu; from the Dock application shortcut menu accessed by Control-clicking or right-clicking the application's icon; or from the /Applications/Utilities/ Activity Monitor application.

    B. You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.

    C. The Activity Monitor application is used to monitor open processes and applications.

    D. Disk Utility is the primary application for creating and managing disk images.

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