Exam Details

  • Exam Code
    :9L0-415
  • Exam Name
    :OS X Support Essentials 10.9
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :218 Q&As
  • Last Updated
    :Mar 23, 2025

Apple Apple Certifications 9L0-415 Questions & Answers

  • Question 41:

    Review the screenshot, and then answer the question below.

    If you click Delete User in the dialog shown above, what will happen to James White's home folder?

    A. It will be moved to the Trash.

    B. "Deleted" will be appended to the home folder name, and it will be archived in Time Machine in a compressed and encrypted file.

    C. "Deleted" will be appended to the home folder name, and its permissions will be changed to allow administrator user access only.

    D. It will be deleted immediately, without being moved to the Trash.

  • Question 42:

    Which process will let you start up a Mac in target disk mode?

    A. Hold down the S key on the keyboard while the Mac starts up, then enter the command reboot -target.

    B. Open the Startup Disk preferences, click Target Disk Mode, and then click Restart.

    C. Start up from the OS X Recovery partition, choose Target Disk Mode from the Startup Disk menu, and restart the Mac.

    D. Hold down the Option key on the keyboard as the Mac starts up, until a dialog appears, then select Target Disk Mode from the dialog.

  • Question 43:

    How can you display the contents of a hidden folder on a mounted volume in Finder?

    A. From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.

    B. From the View menu, choose "Show hidden items."

    C. From the Finder menu, choose Preferences, and select "Show hidden items."

    D. Select the volume icon and choose "Show hidden items" from the Action menu.

  • Question 44:

    In OS X, Disk Utility can create file archives in which format?

    A. zip

    B. dmg

    C. sitx

    D. gzip

  • Question 45:

    If you did not store the recovery key with Apple, and you lose the FileVault-enabled account passwords AND the recovery key, there is no way to recover user data on a FileVault-encrypted volume.

    A. True

    B. False

  • Question 46:

    On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

    A. Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."

    B. Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."

    C. Choose Show View Options from the View menu, and select the option "Show all filename extensions."

    D. Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name and Extension, deselect the option "Hide extension," and click Change All.

  • Question 47:

    Review the screenshot, and then answer the question below.

    While attempting to reinstall OS X Mountain Lion in Recovery mode, you get the error message shown above. Your Mac is physically connected to an Ethernet network. Which tool can you use to diagnose the problem further?

    A. Internet Connect

    B. Network Preferences

    C. Network Diagnostics

    D. Network Utility

  • Question 48:

    Review the screenshot of the My Account pane of Users and Groups preferences, and then answer the question below.

    An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?

    A. Log in as Bill Sykes using the root password, open Users and Groups preferences, and then reset his password.

    B. Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.

    C. Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users and Groups preferences, and then reset Bill Sykes' password.

    D. Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.

  • Question 49:

    You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?

    A. The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.

    B. The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.

    C. The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.

    D. The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.

  • Question 50:

    In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?

    A. Disk Utility Preferences

    B. System Preferences

    C. Archive Utility Preferences

    D. Finder Preferences

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