Software Software Certifications CABA Questions & Answers

• Question 281:

  A Business Analyst needs to have good communication and interpersonal skills. Example(s) of communication and interpersonal skills include:

  A. Listening

  B. Interviewing

  C. Testing

  D. Only A and B

  E. A,B, and C

  Correct Answer: D

• Question 282:

  The facilitator is in a position of little power during the facilitated session.

  A. True

  B. False

  Correct Answer: B

• Question 283:

  The theory that shows an individual is driven by their own effort is:

  A. Theory X

  B. Theory Y

  C. Maslow's Hierarchy

  D. Herzberg Theory

  Correct Answer: B

• Question 284:

  What management style is characterized by leadership in a condescending form of master- servant trust, where motivation is mainly by rewards and where managerial personnel feel responsibility but lower levels do not?

  A. Participative - Group System

  B. Benevolent - Authoritarian

  C. Exploitive - Authoritarian

  D. Consultative System

  E. None of the above

  Correct Answer: B

• Question 285:

  Which of the following are major characteristics of Quality Management?

  A. Manage with Facts

  B. Continuous Improvement

  C. Manage by Process

  D. Focus on the Customer

  E. All of the above

  Correct Answer: E

• Question 286:

  In Maslow's book, "The Hierarchy of Needs", the five needs he identified are:

  A. Financial, Safety, Love, Self-Esteem, and Self-Actualization

  B. Physiological, Safety, Love, Self-Esteem, and Self-Actualization

  C. Physiological, Physical, Love, Self-Esteem, and Self-Actualization

  D. Financial, Physical, Safety, Love, and Self-Esteem

  E. None of the above

  Correct Answer: B

• Question 287:

  A non-verbal cue when listening such as leaning forward slightly:

  A. Sends an aggressive signal and should be avoided

  B. Indicates a lack of interest in what is being said

  C. Signals interest in what is being said

  D. None of the above

  Correct Answer: C

• Question 288:

  Interviewing activities are generally irrelevant in most Business Analyst's job.

  A. True

  B. False

  Correct Answer: B

• Question 289:

  In Tuckman's Forming-Storming-Norming-Performing Model, Agreement and Consensus is largely formed among teams during the:

  A. Forming Stage

  B. Storming Stage

  C. Norming Stage

  D. Performing Stage

  Correct Answer: C

• Question 290:

  Communication tools for the Business Analyst include:

  A. Brainstorming

  B. Focus Groups

  C. Negotiating

  D. All of the above

  E. None of the above

  Correct Answer: D