You are a Project Manager wanting to compare on time delivery (%) of Team Leads across 4 teams, your choice of technique would be?
A. Hypothesis Testing
B. Histograms
C. Pareto chart
D. Box Plots
The term used to describe the risk of a Type I error in a test of hypotheses is?
A. power
B. confidence level
C. level of significance
D. beta risk
The primary reason that most companies implement six sigma is to
A. reduce defects
B. improve processes
C. improve profit
D. increase customer satisfaction
Cost of Poor Quality (COPQ) can be classified as either Visible Costs or Hidden Costs but not both. (True/False)
A. True
B. False
Which of the following is a component of a visual factory?
A. Product specifications
B. Zero defect policies
C. Just-in-time policies
D. Equipment service manuals
Which of the following measures is used to show the ratio of defects to units?
A. DPU
B. DPO
C. DPMO
D. PPM
Which of the following will have the most influence on consumers' perception of quality?
A. Industry standards
B. Company financial performance
C. Audit results
D. Service and repair policies
For a normal distribution, two standard deviations on each side of the mean would include what percentage of the total population?
A. 47%
B. 68%
C. 95%
D. 99%
A six sigma project to reduce billing statement expenses has shown the need to hire two additional mailroom clerks. Based on this information, which of the following metrics should be used to measure the financial benefits of the project?
A. Cost of poor quality
B. Return on investment
C. Net present value
D. Internal rate of return
The Organization Specification limits are + 5 or - 5 % whereas Control Limits are + 6 % and - 2%, justify whether the Process is?
A. Stable
B. Capable
C. Within control
D. None of the above
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