Six Sigma Six Sigma Certifications CLSSYB Questions & Answers

• Question 91:

  A key metric in Six Sigma is the DPMO which stands for __________________?

  A. Delayed production metrics output

  B. Defects by management oversight

  C. Defects per million opportunities

  D. Developed production management oversight

  Correct Answer: C

• Question 92:

  As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.

  A. Work force

  B. Number of process steps

  C. Inventory

  D. Cost of Poor Quality

  Correct Answer: D

• Question 93:

  The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.

  A. Defect removal

  B. Removing waste

  C. Overtime reduction

  D. Rework reduction

  Correct Answer: B

• Question 94:

  As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.

  A. Passing Lanes

  B. Swim Lanes

  C. Department Dividers

  D. Responsibility Paths

  Correct Answer: B

• Question 95:

  The following Business Case is constructed properly.

  "During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no

  returns. This costs the company a whole bunch of money.

  A. True

  B. False

  Correct Answer: B

• Question 96:

  A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.

  A. Downsizing savings

  B. Hard savings

  C. Soft savings

  D. Median savings

  Correct Answer: B

• Question 97:

  When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.

  A. Diamond

  B. Circle

  C. Ellipse

  D. Rectangle

  Correct Answer: D

• Question 98:

  The Pareto Chart is a tool that displays data that typically follows what ratio?

  A. 70:30

  B. 80:20

  C. 90:10

  D. 95:5

  Correct Answer: B

• Question 99:

  Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?

  A. Internal Failure Cost

  B. Prevention Cost

  C. External Failure Cost

  D. Appraisal Cost

  Correct Answer: C

• Question 100:

  Which of the following is a method of expressing the concept that the outputs of a process are a function of all the inputs to the process?

  A. Y = f(Xn)

  B. RTY > 90%

  C. Yield = Effort

  D. Flow = Demand

  Correct Answer: A