Software Software Certifications CSTE Questions & Answers

• Question 101:

  Which of the processes includes all activities of the performing organization that determines policies and responsibilities of a project?

  A. Performance quality control

  B. Performance plan management

  C. Project quality management

  D. Quality control management

  Correct Answer: C

• Question 102:

  To reduce the cost of removing defects, inspections should be emphasized, together with any other cost-effective techniques. The role of functional system testing should then be changed to one of gathering quality data on the programs.

  A. True

  B. False

  Correct Answer: A

• Question 103:

  The more common benefits associated with a service-level agreement are:

  A. Establish two-way accountability

  B. Make complaining easy

  C. Provide the basis for an IS budget

  D. When Testing is over it becomes QA

  Correct Answer: D

• Question 104:

  Which of the following is NOT included in ISO guidelines?

  A. Purchaser and Supplier

  B. Internal Quality System Audits

  C. Management principles

  D. Documentation

  Correct Answer: C

• Question 105:

  Configuration management can be applied to non-test changes.

  A. True

  B. False

  Correct Answer: A

• Question 106:

  An angry person is more likely to tell you symptoms than the real problems.

  A. True

  B. False

  Correct Answer: A

• Question 107:

  The purpose of a system proposal closing is to:

  A. Succinctly overview the proposal

  B. Emphasize that you have the best solution to the problem

  C. Get the approval to proceed

  Correct Answer: C

• Question 108:

  You should always listen attentively to your customer and never ask them to further explain what they mean.

  A. True

  B. False

  Correct Answer: B

• Question 109:

  The process of identifying the kinds of software failures that can occur and then quantifying how likely it is that they will actually occur is ______________.

  A. Configuration Management

  B. Contingency Planning

  C. Risk Management

  D. Process Improvement

  Correct Answer: C

• Question 110:

  Quality can be separated from the controls associated with it?

  A. True

  B. False

  Correct Answer: B