Which Customer Service Repair (CSR) category allows a customer to have HP replace a failed part under warranty at no additional charge?
A. CSR Advance Unit Replacement
B. CSR mandatory
C. CSR express
D. CSR optional
How many months is the support duration for a Service Pack for ProLiant versions release?
A. 6
B. 12
C. 18
D. 24
To boot a USB firmware memory key built by the HP USB key utility, where should an engineer insert the key to upgrade the firmware on the server blade?
A. Redundant Onboard Administrator USB connector
B. Onboard Administrator USB port
C. USB key on the server blade
D. SUV cable USB connector
An administrator needs to extend the runtimes for a company's critical devices in case of utility power failure.
Which HP management software should the administrator use to configure the power failure settings on the company's HP UPS?
A. HP Systems Insight Manager HP SIM)
B. HP UPS Power Protecting Agents
C. HP Power Protector
D. HP Insight Power Control
In which direction does the air flow through a c7000 enclosure?
A. top to bottom
B. bottom to top
C. back to front
D. front to back
A customer lost the password information for the Onboard Administrator of a C7000 enclosure and asks you to restore administrator access.
How should you do this?
A. Connect to the serial port of the Onboard Administrator and press the reset button to restore the default password.
B. Use HP SUM in Recovery mode.
C. Run the Onboard Administrator Recover option from one of the server blades in the enclosure.
D. Run Remote Insight Board Command Language (RIBCL) from the Insight Display.
Which HP utility can patch a ProLiant server with a release set made up of drivers, firmware, and software that have been tested together?
A. HP Smart Update Firmware DVD
B. HP Version Control Update (VCU)
C. Integrated Lights Out (iLO)
D. Service Pack for ProLiant (SPP)
What are features of Option ROM Configuration for Arrays (ORCA)? (Select two.)
A. Smart Array Advanced Pack license registration
B. Online spare assignment
C. Drive expansion
D. Ability to set the stripe size
E. RAID level migration
What should a support engineer use to perform a firmware update to a BladeSystem PCI Expansion Blade?
A. HP SmartStart
B. HP SUM
C. Firmware Maintenance DVD
D. Onboard Administrator GUI
Why is it considered a best practice to use tools such as HP Smart Update Manager (SUM) and Virtual Connect Support Utility (VCSU) to deploy firmware components?
A. These tools are compatible with all versions of firmware
B. These tools check dependencies and limitations.
C. These are the only tools that work with Virtual Connect Enterprise Utility (VCEU).
D. These tools support cross-platform deployments
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