CompTIA CompTIA Certifications JK0-017 Questions & Answers

• Question 291:

  Which of the following would be included in a project scope document? (Select Three).

  A. Project constraints

  B. Gantt chart

  C. Work Breakdown Structure (WBS)

  D. Project roles and responsibilities

  E. Key Performance Indicators (KPIs)

  F. Detailed project objectives

  Correct Answer: AEF

• Question 292:

  Which of the following are common causes of project team conflict? (Select Two).

  A. Project schedule

  B. Competing resource demands

  C. Project budget

  D. Varying work styles

  E. Time zone differences

  Correct Answer: BD

• Question 293:

  Several team members have criticized the project manager for requesting that they work overtime in order to complete a project on time. Which of the following steps should the project manager take to resolve the conflict?

  A. Force the team members to work and terminate any who do not comply.

  B. Avoid the conflict by asking the stakeholders to talk to the team members.

  C. Compromise and let the team members finish the project late.

  D. Discuss schedule options with team members.

  Correct Answer: D

• Question 294:

  A project has been delayed due to an ongoing labor dispute. The project sponsor asks the project manager to transfer the risk to complete the project on time. Which of the following is a method of transferring the risk?

  A. Delay the project

  B. Change the project schedule

  C. Outsource the project

  D. Hire more resources

  Correct Answer: C

• Question 295:

  Which of the following estimating types requires the MOST effort when creating a work breakdown structure (WBS)?

  A. Expert judgment

  B. Top-down

  C. Bottom-up

  D. Rough order of magnitude

  Correct Answer: C

• Question 296:

  The project manager has outsourced a call center to a company in another region. The project manager receives reports that customers sometimes cannot hear the instructions given by call center employees. Which of the following is the MOST likely cause of the reports?

  A. Functional barriers

  B. Language barriers

  C. Technology barriers

  D. Communication preferences

  Correct Answer: C

• Question 297:

  Which of the following is the purpose of a post-project review?

  A. Analyzes project performance

  B. Forms the control structure for the project

  C. Manages stakeholder expectations

  D. Identifies end products and intermediate deliverables

  Correct Answer: A

• Question 298:

  Project team members are confused about their roles on a project. Which of the following is the FIRST technique the project manager can use to define their roles?

  A. Create a resource assignment matrix.

  B. Ask team members to define their roles.

  C. Have project sponsor assign their roles.

  D. Conduct stakeholder meeting to determine expectations.

  Correct Answer: A

• Question 299:

  A company manager has turned in project objectives, and requests that the project manager start the project immediately. The project manager informs the company manager that the project cannot be started. Which of the following is an appropriate reason for not starting the project?

  A. Project sponsor approval has not been received.

  B. Projects can only be implemented by upper management.

  C. The project manager already has several ongoing projects.

  D. The project team has not been formed.

  Correct Answer: A

• Question 300:

  In regards to proper change management procedures, which of the following would be the FINAL activity?

  A. Coordinate with the appropriate stakeholders to determine course of action.

  B. Document the change using the appropriate change control forms.

  C. Perform impact analysis with project team members.

  D. Update the project plan components based on the approved change request.

  Correct Answer: D