Which of the following ports will have to be forwarded to allow an RDP connection to a specific machine?
A. 25
B. 110
C. 3389
D. 8080
A user is having difficulty installing a program in Windows Vista, as the computer appears to stall prior to the installation. Which of the following is the BEST choice of why this is occurring?
A. Aero Settings are not enabled.
B. Power Settings need to be enabled.
C. BitLocker is scanning for corrupt software.
D. UAC is waiting for user input.
Which of the following provides Bob, a technician, with the GREATEST security?
A. Disabling SSID
B. WEP
C. Static IP
D. WPA
Which of the following commands is used to duplicate a directory from one location to another?
A. MOVE
B. COPY
C. XCOPY
D. EDIT
Computers on the network are frequently infected with viruses, malware, worms and Trojans. Which of the following should Mike, a technician, update automatically to prevent future problems?
A. Antivirus signatures
B. Antivirus engines
C. Malware engines
D. Virus encyclopedias
In which of the following locations is the fonts folder stored in the Windows OS?
A. \System32
B. \Temp
C. \Documents and settings
D. \Windows
Which of the following are encrypted protocols? (Select TWO).
A. TELNET
B. SSH
C. POP3
D. FTP
E. HTTPS
A technician needs to ping a client's machine that the technician is working on, to ensure that the network card is functioning correctly. Which of the following IP addresses should be used?
A. 10.76.0.1
B. 127.0.0.1
C. 192.168.0.1
D. 255.255.255.0
A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?
A. The device needs a firmware update.
B. The device needs an updated driver installed.
C. The plugged in device is too slow for the USB port speed.
D. The device is incompatible with the installed version of Windows.
A customer reports that a networked printer is not printing documents. The technician successfully pings the printer's IP address. Which of the following could be the problem? (Select TWO).
A. The network cable is unplugged.
B. The printer is low on toner.
C. The gateway address on the printer is incorrect.
D. The printer is out of paper.
E. The spooler is not functioning.
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