CompTIA CompTIA A+ JK0-802 Questions & Answers

• Question 1:

  A server administrator, Anne, has set up a new server on the company's network to provide centralized user and access management. The file permissions on the server have been shared over the network based on user groups divided into departments and do not have administrative rights. This practice is called which of the following?

  A. Logical separation of data

  B. User segregation

  C. Administrative overhead

  D. Principle of least privilege

  Correct Answer: D

• Question 2:

  The IT security group has configured a new server to be the secure gateway for all company Internet traffic and disabled the ability for users to communicate directly to the Internet. Which of the following MUST be configured on the user's workstations to restore users' ability to communicate to the Internet?

  A. DHCP settings

  B. Browser security settings

  C. Proxy settings

  D. NETBIOS network settings

  Correct Answer: C

• Question 3:

  Which of the following is a virus that is capable of spreading from one computer to another on a network?

  A. Spy bot

  B. Trojan

  C. Rootkit

  D. Worm

  Correct Answer: D

• Question 4:

  Joe, a user, reports the printer in his department is shared through a workstation but people consistently turn the workstation off. Which of the following tools would be used to correct this issue?

  A. Computer Management

  B. Local Security Policy

  C. Advanced Security

  D. MSCONFIG

  Correct Answer: B

• Question 5:

  A user, Anne, downloaded an Android app directly from a developer's website and is unable to install it on her smartphone. Which of the following will allow Anne to install the app?

  A. Install a recovery image

  B. Allow apps from unknown sources

  C. Enable near field communication

  D. Gain root access

  Correct Answer: B

• Question 6:

  An administrator, Ann, wants to be able to access a customer's router interface from a remote location. Ann always has to have the customer print out the current router settings before she can remotely manage the router. Which of the following should Ann do to eliminate this extra step before connecting to the router remotely?

  A. Change the default user name and password

  B. Request a static IP from the ISP

  C. Enable the remote management port

  D. Enable port forwarding on the router

  Correct Answer: B

• Question 7:

  A user's computer consistently shuts down several minutes after booting. When the technician reboots the computer, a message stating "CPU fan failure" appears. Which of the following is the MOST likely reason the computer shuts down?

  A. Overheating

  B. Power supply failure

  C. Faulty CPU

  D. High humidity

  Correct Answer: A

• Question 8:

  Joe, a technician, is asked by another technician at his company to identify the host name of a device using a specific IP address. Which of the following commands would be used to obtain this information?

  A. NSLOOKUP

  B. IPCONFIG

  C. PING

  D. NETSTAT

  Correct Answer: A

• Question 9:

  Ann, a user, reports that she is unable to connect to any local network resources or Internet sites. The technician discovers that her IP address is 169.254.13.197. Which of the following is MOST likely the cause?

  A. Incorrect username and password credentials

  B. Rogue HOSTS file entries

  C. Not able to reach a DHCP server

  D. Incorrect subnet mask

  Correct Answer: C

• Question 10:

  A user claims that they recently had a virus infection and even after the infection was cleared, the user's web browser is still redirected to the same incorrect website when it is opened. Which of the following should the technician check FIRST?

  A. Verify that the browser's cookies have been cleared.

  B. Run an IPCONFIG /FLUSHDNS.

  C. Check that the browser version is the latest release.

  D. Run an IPCONFIG /ALL and verify the correct DHCP server.

  Correct Answer: B