A user recently purchased a new PC with a 500GB hard drive. However, they are reporting that their C. Drive is only 420GB. Which of the following BEST explains this?
A. The manufacturer blocks off that 80GB so that user cannot exceed the drive space.
B. The file system is using the 80GB for tables.
C. BIOS and systems files are hidden in the 80GB.
D. A Factory Recovery Partition is using the 80GB.
Which of the following commands should Karen, a technician, use to examine and restore protected system files?
A. SFC
B. RECOVER
C. REPLACE
D. COPY
A color laser printer is producing pages where the ink smears when touched. Which of the following components should be replaced?
A. Paper tray
B. Fuser
C. Toner
D. Drum
Which of the following is true when Bob, a technician, is setting default security permissions on a folder?
A. There are no significant changes to other files.
B. The created folder inherits the most restrictive permissions within the folder.
C. The permissions are inherited by all files and folders within that folder.
D. All folders within that folder are given a restrictive password.
A technician has a computer locked in a cabinet in the office that shares a printer and some files. The computer must remain on. Which of the following Control Panel options would be used to control the users that are able to shut the computer down?
A. Power options
B. Security center
C. Local security policy
D. System
It is a company's policy to shut down all workstations at the end of the day. However, the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a `NTLDR is missing' error. Which of the following is a possible solution?
A. Make a daily announcement to remove all disks before departing for the day.
B. Change the Boot order in the BIOS.
C. Make it a part of the evening checks to ensure all disks are removed.
D. Make a company policy that states that it is unlawful to leave disks in the machines.
Which of the following commands will allow a user to discover their IP address, subnet, and DNS?
A. IPCONFIG
B. NETSTAT -A
C. NSLOOKUP
D. IPCONFIG /ALL
A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
A. Optical drive
B. Power supply
C. CMOS battery
D. CD-ROM disk
Which of the following file systems is required to install Windows 7?
A. CDFS
B. NTFS
C. FAT
D. FAT32
Joe, a technician, is tasked with installing Windows Vista on a new PC that came with Windows XP. He would like to preserve the data on the machine in case it is needed later. Which of the following installation methods would be MOST effective for him to use?
A. Image creation
B. Unattended installation
C. Clean install
D. In-place upgrade
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